Property Manager for Rowhaus Lease Up in Wilmington, Delaware at BPG Real Estate Service

Job Purpose

The Residential Property Manager is responsible for obtaining and retaining occupancy for their assigned property. The person who assumes this role will also be responsible for administrative duties to include reviewing financial statements and analyzing revenue for the property. They will assist driving the team to reach the financial goals of the property.

Duties & Responsibilities

• Complete all required weekly, monthly, quarterly, and annual reports in a thorough and timely fashion. Administer office workflow in the most efficient and productive manner.

• Oversee and drive a high renewal retention rate and delinquency collections process.

• Become personally familiar with area comparables and retail/commercial businesses. Plan and attend a minimum of monthly happy hours for residents

• Work with Centralized Leasing to ensure that move-in process for new residents is a smooth transition. Complete move-in inspections with new residents and move-out inspections with residents that are vacating.

• Approve all invoices for goods and services. Ensure invoices are posted as received; adhere to the accounting calendar. Review Budget Comparison to ensure reoccurring contract invoices are posted accurately in the budget. Track invoices for the property to ensure that all invoices are received for work performed. Utilize and understand the accounts payable system and instruct all office personnel in its use.

• Adhere to budget constraints and execute necessary adjustments relating to income and expense. Active participation in budget process, as necessary.

• Recognize reoccurring contracts expirations; work with the Director of Facilities and submit new contracts to VP of Residential Operations or SVP of Residential Operations.

• Maintain strict rent and NSF collection program, using company policy and legal limitations. Maximize fair security deposit deductions from vacating residents, walking all move-outs, and assigning legal deposit deductions. Be thoroughly familiar with the on-site rent-roll accounting system to perform, instruct and correct all functions as needed. Represent the Property in legal matters regarding resident issues.

• Maintain safety and/or OSHA compliance. Review status of daily Property maintenance needs with Maintenance Supervisor, including scheduling of make-readies and staff work assignments.

• Administer the company policies and procedures as they pertain to the site operations. This includes but is not limited to the On-Site Accounting, Operations, Maintenance and Human Resource Policy Manuals.

• Physically inspect all common areas of the Property to ensure its peak readiness and appearance taking immediate action to unsatisfactory appearance problems.

• Foster a positive working environment for all office staff, Maintenance staff, residents, etc.

• Perform other reasonable duties as assigned.

Qualifications

• Must present a neat, professional, and positive image at all times.
• Superior communication and organizational skills required.
• Assertive character traits with the ability to close sales.
• Must be willing to be on call for building emergencies.
• Ability to multi-task in a fast-paced environment and be detail oriented with procedures and paperwork.
• Must be able to work well in a team environment.

Education

• CAM certification is suggested. CPM a plus.

Experience

• 3+ years of proven, measurable property performance.
• Working knowledge of Microsoft Office products, MRI software experience a plus.

Physical Requirements

• Requires standing, walking, and sitting.
• Requires frequent operation of office equipment, such as a computer, printer/copy machine, telephone, etc.
• Occasional stretching and / or bending to access file cabinets, office equipment, etc.

Direct Reports

Property Administrator