Health Unit Coordinator, HUC, FT in Portland, Oregon at Oregon Health & Science University

Health Unit Coordinator, HUC, FT

US-OR-Portland

Requisition ID: 2026-41321
Position Category: Hospital/Clinic Support
Job Type: AFSCME union represented
Position Type: Regular Full-Time
Posting Department: 7C Neurosciences ICU
Posting Salary Range: $23.43 - $31.25 per hour with offer based on experience, education and internal equity
Posting FTE: 1.00
Posting Schedule: Monday - Thursday
Posting Hours: 2:45pm - 11:15pm (1445 - 2315)
HR Mission: Healthcare
Drug Testable: Yes

Department Overview

The Health Unit Coordinator (HUC) is part of the health care team and utilizes her/his knowledge and skills to support and enhance safety, patient experience, communications, and efficiency on nursing units. The HUC, under the direct supervision of the Nurse Manager or Charge Nurse, performs general non-clinical duties and specific services necessary to expedite the efficient functioning of the nursing unit consistent with the philosophy, goals, policies and procedures in the nursing department and OHSU

Function/Duties of Position

SAFETY & PATIENT EXPERIENCE - Act to promote a safe environment and Patient and Family Centered Care across the continuum to promote service excellence to foster exceptional experiences for our patients

• Greet and screen visitors
• Update whiteboards and call boards
• Maintain census in Epic
• Conduct safety/environment of care surveillance
• Label medication bins
• Post Fall Risk and Isolation signs
• Print wrist bands
• Manage telemetry boxes
• Facilitate patient and family experiences
  • Orient to unit and visitor policies
  • Assist with communications between patient/family and healthcare team members
  • Provide way finding
  • Activate MyChart (as requested)
  • Answer and triage call lights
  • Track patient belongings
  • Make post-discharge follow-up appointments (as requested)

COMMUNICATIONS & OPERATIONS - Support operations necessary to meet the needs of the unit.

• Communicate in a respectful, caring and non-judgmental manner.
• Facilitate unit communications
  
  • Answer phones
  • Assist with paging
  • Make nurse-call assignments
  • Manage Vocera wireless communication devices
• Schedule VIP (hospital transport) requests
• Assemble/disassemble charts
• Report and track equipment requiring maintenance
• Order and stock office supplies
• Send/receive materials in P-tube
• Place Equipment Pool orders
• Reconcile Epic downtime entries (census)
• Fax written orders (as requested)

RESOURCE - Serve as a resource to the unit to expedite the efficient functioning of the unit.

• Request and track ITG/Facilities work orders
• Make staffing calls at direction of Charge Nurse or Manager
• Resolve printer malfunctions
• Print trip-tiks
• Maintain employee phone list (as requested)
• Create, print, and distribute flyers
• Deliver mail
• Other duties as assigned

Other Duties as Assigned

Required Qualifications

• High School diploma or GED;

• One year of clerical experience in a health care environment; reads, writes and speaks fluent English; basic knowledge of medical terminology, basic math skills, demonstrated computer skills, demonstrated customer service skills, ability to prioritize and multi-task OR

• Equivalent combination of experience and training that would provide above referenced knowledge, skills and ability.

Job Related Knowledge, Skills and Abilities (Competencies):

• Basic knowledge of medical terminology, abbreviations and symbols.

• Ability to read, write and speak fluent English.

• Basic math skills.

• Demonstrated computer skills

• Demonstrated customer service skills

• Ability to prioritize and multi-task.

Preferred Qualifications

• National HUC (Health Unit Coordinator) certification

• Previous hospital or clerical experience preferred.

• Customer service related experience preferred.

• Previous ICU, hospital, or clerical experience preferred.

• Certified Nursing Assistant 2 preferred.

Additional Details

Frequent assignments with tight time frames. Frequent need to prioritize and multitask.