Front Desk Agent in Berlin at MSA, The Safety Company

MSA, The Safety Company
Front Desk Agent

DE--Berlin

Requisition ID: 2026-10155
Type: Part-Time
# of Openings: 1
Category: Administrative/Clerical

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities

Deine Aufgaben

Front Desk & Empfang (08:00 – 13:00 Uhr)

• Freundlicher Empfang und Betreuung von Besuchern und Gästen
• Annahme und Weiterleitung von Telefonaten (z. B. über Microsoft Teams)
• Ausgabe von Besucherausweisen, Schlüsseln und WLAN-Zugängen

Office Support & Organisation

• Unterstützung des Office Managers im Tagesgeschäft
• Verwaltung und Koordination von Meetingräumen (Buchungen, Änderungen, Blockierungen)
• Bearbeitung des Postein- und -ausgangs inkl. Dokumentation und Weiterleitung
• Verantwortung für das Bestellwesen der Social Area sowie Durchführung von Botengängen
• Annahme, Dokumentation und Versand von Paketen (z. B. DHL)
• Unterstützung bei allgemeinen Büroorganisations- und Bestellprozessen
• Unterstützung des Office Managers bei buchhalterischen Tätigkeiten

Office- & Facility-Unterstützung

• Mithilfe bei Ordnung und Sauberkeit in Büro-, Küchen- und Meetingbereichen
• Betreuung der Social Area
• Unterstützung bei der Koordination von Dienstleistern, Lieferanten und Reparaturen

Catering & Events

• Vorbereitung von Meetingräumen (Tische, Ausstattung, einfache Dekoration)
• Unterstützung bei Caterings sowie deren Nachbereitung

IT- & Equipment-Unterstützung

• Annahme und Weiterleitung von IT-Equipment
• Unterstützung bei einfachen organisatorischen IT-Themen (z. B. Drucker)
• Keine erweiterten IT-Kenntnisse erforderlich

Onboarding-Unterstützung

• Mithilfe bei der Vorbereitung von Arbeitsplätzen und Onboarding-Paketen
• Ausgabe von Zugängen und Chipkarten nach Vorgabe

**Preferred Candidate Identified**

Front Desk & Reception (08:00 AM – 01:00 PM)

• Welcome and assist visitors and guests in a friendly and professional manner
• Answer and route incoming calls (e.g., via Microsoft Teams)
• Issue visitor badges, keys, and Wi-Fi access credentials

Office Support & Administration

• Support the Office Manager with day-to-day operations
• Manage and coordinate meeting rooms, including bookings, modifications, and room blocks
• Handle incoming and outgoing mail, including documentation and distribution
• Manage ordering for the Social Area and carry out courier and errand services as required
• Receive, document, and ship packages (e.g., DHL)
• Support general office organization and procurement processes
• Assist the Office Manager with basic accounting-related activities

Office & Facility Support

• Help maintain order and cleanliness in office, kitchen, and meeting areas
• Oversee and support the Social Area
• Assist in coordinating service providers, suppliers, and repair activities

Catering & Events

• Prepare meeting rooms, including table setup, equipment arrangement, and simple decorations
• Support catering activities and post-event clean-up

IT & Equipment Support

• Receive and distribute IT equipment
• Support simple organizational IT-related tasks (e.g., printers)
• No advanced IT knowledge required

Onboarding Support

• Assist with preparing workstations and onboarding packages for new employees
• Distribute access credentials and employee badge cards according to established procedures

Qualifications

Dein Profil

• Erste Erfahrung im Empfangs-, Office- oder Servicebereich von Vorteil
• Freundliches und professionelles Auftreten
• Organisationstalent sowie strukturierte Arbeitsweise
• Teamfähigkeit und Zuverlässigkeit
• Sicherer Umgang mit MS Office und digitalen Tools
• Selbstständige und eigenverantwortliche Arbeitsweise mit ausgeprägter Eigeninitiative sowie proaktivem und vorausschauendem Denken

Your Profile

• Initial experience in reception, office administration, or customer service is an advantage
• Friendly and professional demeanor
• Strong organizational skills and a structured approach to work
• Team-oriented, reliable, and dependable
• Proficient in Microsoft Office and digital tools
• Ability to work independently and take ownership of responsibilities, with a high level of initiative and a proactive, forward-thinking mindset

#LI-DNI

MSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from unlawful discrimination. As such, it is MSA’s policy not to discriminate against any employee or applicant for employment on the basis of the person’s age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran’s status, genetic information, political affiliation, disabling condition, or any other category protected by applicable federal, state, or local law. MSA also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.

If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know.Contact Us MSA is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans.