Front of House Manager Dallas&Houston in Houston, Texas at Jaizai Investment Inc

The Whitaker Group

About the role

The Whitaker Group is seeking an experienced Front of House Manager to lead daily operations at our full-service restaurant in Houston, TX. This is a hands-on leadership role for a hospitality professional who thrives in an elevated, guest-first environment and is equally comfortable managing financials as developing a high-performing team.

Responsibilities

• Oversee all FOH operations across dining room, bar, and event spaces

• Partner closely with BOH leadership to ensure seamless, consistent service

• Own P&L reporting, labor management, and cost controls

• Lead inventory processes and vendor coordination

• Hire, train, schedule, and develop FOH team members

• Drive guest satisfaction and resolve escalated issues with professionalism

• Execute private events and programmed experiences (buyouts, tastings, special programming)

• Uphold brand standards and company policies across all touchpoints

• Maintain food safety compliance and ensure team adherence to health standards

Qualifications — required

• Bachelor's degree in Business, Hospitality Management, or related field

• 5+ years of progressive FOH experience in full-service restaurants

• Demonstrated experience in a management or supervisory role

• Working knowledge of P&L management and inventory systems

• Proven ability to collaborate with kitchen and BOH leadership

• Current ServSafe Manager Certification (ANSI-accredited)

• Valid food handler / food manager permit required for Houston, TX

Certification note

Texas requires a Food Manager Certification from an ANSI-accredited program (ServSafe qualifies). Harris County / City of Houston do not require a separate local permit beyond the state credential.

Qualifications — preferred

• Experience planning and executing private events or programmed experiences

• Background in upscale or fine-casual dining environments

• Multi-unit or new opening experience

• TIPS or equivalent alcohol service certification

Compensation

Competitive salary commensurate with experience. Benefits package, quarterly bonus eligibility, and growth opportunities within The Whitaker Group's expanding F&B portfolio.

The Whitaker Group is an equal opportunity employer.