Recreation Program Site Manager (Seasonal) Clary Anderson Arena in MONTCLAIR, New Jersey at TOWNSHIP OF MONTCLAIR

Location: Clary Anderson Arena, Montclair, NJPay Rate: $39,000 -$45,000 annually (commensurate with proven experience)Position Type: 35- to 40 hours per week seasonal (Non-Benefits Eligible)General Statement of Duties: Acts as the Manager of the arena in the absence of senior management. Ensures the highest level of customer service while maintaining facility cleanliness, safety, and operational efficiency. Works directly with the General Manager to promote and advertise all programs, activities, and events at Clary Anderson Arena. Directly responsible for office operations, including scheduling, staffing, supervision, training, performance oversight, and ensuring adequate staff coverage for all arena activities. Manages and oversees parties, group events, and special events held at the arena. Administers daily financial reconciliations and safe counts, and oversees employee training, including First Aid, CPR, and Ice Monitor certifications.Supervision Received:Works under the supervision of General Manager and Township Management who reviews performance for conformance to Clary Anderson Arena policies and procedures.Key Responsibilities:• Manage daily operations and programming• Hire, train, schedule, and evaluate all part-time staff;• Oversee and manage the payroll budget for shift supervisors, party staff, ice monitors and arena assistants with assistance from senior management; • Work with GM to develop a consistent and defined employee training program with details to include an initial training process for new employees, regular meetings and training for existing employees;• Work with Social Media Coordinator and share all upcoming programs and events to assist Social Media Coordinator with creating flyers and posts to be shared on social media and Constant Contact.• Manage all aspects of daily finances including daily reconciliation, tracking of shortages, overages and theft, safe counts and change;• Organize regular first aid/CPR training as well as inventory and order all first aid supplies;• Manage all front office operations.• Assist with and support Skating and Hockey Departments with class administration, updating marketing materials, office support, and administration; • Manage all aspects of the groups and parties department including, but not limited to, scheduling and planning of all groups and parties, staff hiring and training, day-of management, supply orders and customer service;• Develop and implement new ideas to improve the day-of process for all groups and parties• Brainstorm on new ideas to make the birthday child feel “special”.• Develop new ways to reach out to the local communities to increase group and party traffic for all times of the year.• Develop and implement new ideas to make public skating more fun and exciting at Peconic Ice Rinks; Other duties as assigned by management and township management.Qualifications:• Education: High School graduate or equivalent required; bachelor's degree desirable, applicable experience may be considered.• Experience: five (5) years of management experience, office manager, client services, and customer service preferred.• Skills:o Strong customer service and communication skills.o Ability to work effectively in a fast-paced environment.o Reliable and punctual with a strong work ethic.o Ability to skate proficiently is preferred.Availability: Must be able to work flexible hours, including evenings, weekends, and holidays.Physical Requirements & Environment:• Ability to stand, walk, and skate for extended periods.• Ability to lift and carry up to 25 pounds.• Comfortable working in a cold environment and varying temperatures associated with ice rink conditions.• Must be available to work on all special events when neededApply: Apply online through the Employment/Human Resources section of the Township of Montclair website at: www.montclairnjusa.orgClosing Date- Open until filled. The Township of Montclair is an Equal Opportunity Employer (E.O.E.).