Customer/ Recipient Services Representative (Banking/Credit Union) in Rockville, Maryland at Latitude Inc
Salary: $24.00 - $28.00/hrJob Function: Customer Service
Latitude Inc
Rockville, Maryland, 20850, United States
Posted on
Explore Related Opportunities
Customer Service Representatives jobs near me in MarylandJobs near me in MarylandCustomer Service Representatives jobs
Job Description
Customer/ Recipient Services Representative (Banking/Credit Union)
$24 - $28 an hour
Overview:
We are seeking a Customer/Recipient Services Representative with a strong background in banking or credit union operations to join our team. The ideal candidate will provide exceptional customer service and recipient support, ensuring a smooth and efficient experience for clients while maintaining compliance with all internal and external regulations.
Responsibilities:- Serve as the primary point of contact for customers and recipients, addressing inquiries via phone, email, or in-person interactions.
- Process and verify customer information, account details, and payment transactions with accuracy and confidentiality.
- Assist recipients in understanding account details, payment timelines, and service-related policies.
- Investigate and resolve account discrepancies, payment issues, or service concerns in a timely and professional manner.
- Maintain accurate records and documentation in compliance with company standards and regulatory requirements.
- Support daily operational functions, including data entry, account updates, and transaction monitoring.
- Collaborate with internal departments (Finance, Compliance, and Operations) to ensure smooth service delivery.
- Promote a customer-first culture by delivering responsive, empathetic, and solution-oriented service.
- Identify opportunities for process improvements and assist in implementing enhanced service procedures.
$24 - $28 an hour
Scan to Apply
Just scan this QR code to apply from your phone.
Job Location
Rockville, Maryland, 20850, United States
Frequently asked questions about this position
Similar Jobs In Rockville, Maryland
NewHot Job
Dispatcher / Service Coordinator
Commercial Express HVAC LLC
Sterling, Virginia
Urgently Hiring
Client Service II Representative- Print Production Services
Canon U.S.A., Inc.
Fairfax, Virginia
New
Service Desk Lead
Concept Plus
Fort Belvoir, Virginia
New
Automotive Service Advisor / Writer
DARCARS Automotive Group
Silver Spring, Maryland
New
Customer Service Representative
Terrazzo & Marble Supply Co of Illi
Baltimore, Maryland
Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.By clicking Continue, you understand and agree to JobTarget's Terms of Use and Privacy Policy.