Infrastructure Management/Technical Lead at Sev1tech, Inc. – Woodbridge, Virginia

1. Minimize manual intervention, improve efficiency, and reduce human errors
2. Implement platforms that orchestrate work-flowsfor end-to-end task execution
3. Utilize AI as well as predictive analytics to detect anomalies, predict failures, and initiate self-healing processes to reduce downtime and improve system resilience

• Bachelor’s Degree
• Knowledge of ITIL framework
• Program/Project management experience
• 5+ years’ experience leading teams and projects for developing, maintaining, and administering complex IT systems; capturing stakeholder requirements and translating into automated solutions; and managing the full application life-cycle
• Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts
• Strong skills in the use of Service Management tools, such as ServiceNow or Remedy
• Identify and champion organizational and process changes that support automated cloud provisioning; assist with the creation and maintenance of standard cloud computing policies, operating procedures, and overall documentation
• Experience with Patch automation implementation and process improvements required
• Experience building road-maps, evaluating technologies
• Manage risks and resolves issues that affect release scope, schedule and quality co-ordinate the Go-Live activities including the execution of the deployment plans and checklists
• Work with release engineers to understand impacts of branches and code merges
• Demonstrated ability to manage relationships and coordinate cross-functional work teams (including Infrastructure, Support, On-Call, Development, Quality Assurance, Subject Matter Experts (SME), architects, and business stakeholders) towardtask completion
• Working knowledge of Jenkins, configuration management database (CMDB), code packaging, Jira, Salesforce, ELK, Git Hub, AWS and basic Unix command

Eligibility/Clearance Requirements: Eligibility for Entry on Duty clearance

• ITIL certification
  
• Experience with Agile, Scrum, DevOps practices