Sales Account Manager at United Gear & Assembly – Hudson, Wisconsin
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About This Position
* Hiring Immediately *
United Gear & Assembly offers:
* Benefits program active 1st of the month following your start date
which includes; health, HRA, FSA, vision and dental insurance
* 401k program with 4% company contribution
* Paid vacation
* Company paid short term disability with elective long term disability
* Company paid life insurance with additional elective life insurance available
* 10 paid holidays
* Profit sharing plan
United Gear and Assembly, Inc. is a premier manufacturer and supplier of precision gears, shafts, and related assemblies to various global OEMs in construction, agriculture, transportation, automotive, defense, and other industries. Based out of Hudson, WI, we are vertically integrated with a broad range of capabilities encompassing Engineering, Manufacturing, Full Heat Treating and Assembly. With a reputation built on satisfying quality requirements, narrow shipping windows, responsiveness to customers needs and a competitive position in the global market, UGA has become a world-class supplier to the industry. United Gear & Assembly is ISO/TS16929:2009 registered and we combine our engineering expertise, industry and application knowledge with design and process collaboration, to bring our customers high quality, cost effective solutions, delivered on time.
SUMMARY
The primary purpose of Sales Account Managers is to manage day-to-day relationships with existing customers. In being the primary point of contact, you are expected to effectively communicate ongoing customer needs to the management staff and manufacturing groups and provide customers with positive support to meet their needs. Additionally, you are expected to pursue additional opportunities with both existing customers and new potential customers to meet UGA sales goals. UGA sales account managers also work with the V.P. of sales to establish effective marketing campaigns to continue to grow our business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitor customer satisfaction to help ensure the company meets our customers’ expectations
- Interact with customers to build relationships and act as their bridge to the organization.
- Manage the transition of new work as it develops into repeat business.
- Addressing customer complaints and resolving in a timely and effective manner.
- Travel is needed to develop and maintain long-term relationships.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
KEY SKILLS
Knowledge and use of work processors, spreadsheets, databases, and computer-based materials management tools.
The ability to identify and resolve customer issues and challenges is essential.
Collaborating with internal teams, such as customer service, manufacturing and management, to meet sales goal needs and support the customer.
Proven sales experience and the ability to develop sales strategies.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulation. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Basic mathematical skills required.
CERTIFCATES, LICENSES, REGISTRATIONS
None required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Monday through Friday
7 a.m. to 4 p.m.