Server Assistant at Napa Bistro & Wine Bar - Stonecrest – Charlotte, North Carolina

Come pour with us—where wine, food, and good vibes flow!

We’re Napa—your friendly neighborhood restaurant with a big love for wine and zero fuss. Locally owned and operated with four locations (two in Charlotte, one in Fort Mill, and one in Raleigh), we bring a slice of Napa Valley right to the Carolinas. What’s our vibe? Good food, great wine, and no late nights. Yep, you’ll rarely be stuck until midnight, and every spot has free onsite parking (because who wants to pay for parking to work?). If you’re passionate about hospitality, love a laid-back atmosphere, and want to join a team that’s all about flavor and fun, Napa is calling your name.

Main Responsibilities of a Server Asst/Food Runner:

• Assisting the service team in delivering food and beverages.
• Cleaning and resetting tables.
• Providing exceptional guest experience.

Server Job Description:

Our restaurant is looking for a server asst/food runner with remarkable hard skills and engaging people skills. The right person for this job should be able to multitask food and beverage deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a server asst/food runner who will treat our guests with attentiveness, patience, and a positive attitude. The responsibilities of a server asst/food runner in our restaurant are to assist the service team with the execution of service and bringing guest orders out to the table and serving guests in an upbeat and positive fashion. Once guests have left the table, the server asst/food runner removes the dirty glassware, silverware, and plates, cleans, and resets the table for the next guests. To help our restaurant provide a pleasurable dining experience, a good server asst/food runner should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Server Asst/Food Runner:

• Assist the servers by refilling beverages and water, processing payment, and running food to the tables
• Assist servers in bussing and resetting tables
• Inform management of guests who are unhappy with the service as quickly as possible
• Maintain composed, professional and calm attitude at all times

Server Asst/Food Runner Job Requirements:

• Prior experience as a server asst/food runner a plus
• Must showcase teamwork and communication skills.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.