CSR in Durham, North Carolina at Community Veterinary Partners

Colony Park Animal Hospital is seeking a highly motivated, detail-oriented Client Service Representative to join our dedicated team.

The ideal candidate has excellent phone skills, a strong work ethic, and a commitment to our values of integrity and excellence. This position provides an opportunity for those interested in a long-term career to work hard and gain valuable experience in a friendly environment. Open weekend availability is preferred. Pay is commensurate with experience.

Responsibilities:

• Answer calls or respond to emails from clients.
• Assess customers' needs and try to solve problems.
• Transfer customers' concerns to other staff members.
• Provide stellar customer service.
• Check documentation for errors.
• Use data to answer questions and provide information to other staff members.