Patient Relations Coordinator in Gastonia, North Carolina at FD Partners LLC

Do you want to have FUN while providing BEST-IN-CLASS CARE to your patients?

Do you want to feel appreciated for your contributions to your team?

FRESH Dental is looking for a full-time Patient Relations Coordinator to help us provide personalized care to our patients. This position will report to the Office Leader and is NOT A MANAGERIAL POSITION.

State-of-the-art dental practice is growing! Fresh Dental has been serving the community since 2015 as a full-service general practice. We provide general, emergency, cosmetic, orthodontic, periodontic, and pediatric services.

To work at FRESHDental you must be ready to provide exceptional customer service.

Do you remember a specific time that you were provided with excellent customer service? What made it special? We believe in providing exceptional service that a patient will remember; not just a transaction.

We are looking for a team member with experience in a paperless, technology-driven office. Candidates must have superior dental insurance and claim filing skills. Our newest team member will also have experience successfully working with patients to overcome financial barriers.

OUR TEAM CORE VALUES:

Fresh Attitude

Reliable

Efficient

Self-Driven

Humble

What we offer full-time staff only:

• Medical, Dental, Vision
• Life Insurance
• Matching 401(k)
• 8 Paid Holidays
• Short-Term Disability Insurance
• Paid Time Off (PTO)
• Employee Assistance Program
• Team Outings

$16-$19 per hour

We are located: near you

Education: Must have a High School Diploma or GED

Skills & Expertise: At least 6 months experience analyzing patient records, scheduling appointments, verifying insurance, and helping patients understand their invoices and insurance coverage. Dental industry greatly preferred.