Medical Records Specialist at FETTER HEALTH CARE NETWORK INC – North Charleston, South Carolina

Under the direct supervision of the Director of Operations, this position assist with the daily tasks of the Medical Records Department with FHCN. This position will also ensure adherence to all State and HIPAA laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Included but not limited to the following);

• Attend to patient and department requests via mail, fax, correspondence and patient requests.
• Retrieve medical record requests from fax systems for all sites and upload into EHR.
• Notify providers of abnormal results within 24 hours.
• Maintains open and closed file areas in a orderly and accurate manner daily.
• Scans and files medical records, correspondence and other documentation in clinical charts and the electronic health record daily.
• Scans and retrieves clinical charts as requested by staff within 24-hours or request.
• Medical Records and other documents shall be available to staff in clinical chart and electronic record in a timely manner as requested by supervisor.
• Abstracts and process medial releases of information that pertain to the HIPPA Privacy Laws for information from clients medical records for release to appropriate facility, agency, physician, etc
• Retrieves and prepares charts for closure and off-site storage facility.
• Retrieves charts for manage care audits.
• Maintains adequate forms, supplies to be checked daily.
• Responsible for data entry into the electronic health record.
• Provide other supportive services to team as assigned.

Patient Access Responsibilities

• Responsible for daily monitoring of hospital portals for any Fetter patient who has been discharged from the Emergency Room or Inpatient stay and scheduling the patient a follow-up visits within 1 week of their discharge.
• Responsible for obtaining records on all patients who have been in the ER or discharge from the hospital ensuring a Fetter provider has access to them prior to the patient's follow-up visit.
• Assist the Community Education Team and Call Center in coordinating outreach efforts to patients who are assigned to Fetter for primary care services through their insurance. Responsible for gathering previous records on all new and returning patients.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Must be capable of exercising independent judgment in resolving problems related to Medical Records Department.
• Maintain a courteous, professional attitude and appearance and have the same expectations for Medical Records staff.
• Ability to function well under stress.
• Ability to establish and maintain effective and productive relationship with co-workers and supervisors.
• Ability to give clear and concise orders and written instructions.

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent.
• Must have 1 year of recent experience as a Medical Records Specialist processing Medical Records.
• Electronic Health Records experience – preferably – NexGen and EClinical Works.