Food Service - Breakfast Host at Shular Companies – Pigeon Forge, Tennessee

Job Title: Breakfast Host

Job Summary: As a host, you will be responsible for providing a warm guest experience and to ensure cleanliness, proper stock and efficiency during food and beverage times.

Job Duties:

• Providing and inviting and hospitable atmosphere for guests.
• Ensure all areas of the public space is clean.
• Ensure proper stock of food items.
• Train New and existing Hosts.
• Inspect food and beverage regularly to ensure safety and optimal taste.
• Complete minimal maintenance and report larger issues to the maintenance department.
• Ensure applicable brand standards are adhered to within the scope of food and beverage and common areas.
• Prep food and beverage for guest following instructions provided by manufacturer.
• Assist Assistant General Manager, Staff, and General Manager with routine and project oriented tasks.
• Lead department constant improvement in cleanliness, attitude, and efficiency.
• Share Ideas with Management.
• Relay any customer issues, complaints, and special requests in a professional manner and assist when necessary.
• Provide assistance in other areas of the hotel at the direction of the General Manager.
• Complete assigned deep cleaning tasks as directed by General Manager.
• Responsible for cleanliness and condition of all public areas including, but not limited to, Lobby, Meeting Rooms, and business center.
• Assist in Meeting room with Food and beverage as directed.

Qualifications:

• High school diploma or equivalent required.
• Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment.
• Previous experience in working with the public or food service experience preferred, but not required.
• Requires ability to walk and stand during entire working period; requires ability to lift 15 - 25 pounds intermittently during the work shift.