Access Sr Performance Improvement Consultant at Hybrid – Hybrid

Strategy Deployment

• Leads and develops A3 structured problem solving methodology within ambulatory care and the OHSU Practice Plan. Effectively uses Leader Standard Work, Daily Management Systems, Improvement Rounds, and Visual Management to achieve and sustain our performance. Works with the identified Sponors and Management Guidance Teams to organize our improvement work to achieve our strategic objectives and goals. Works with Vice President, and Associate Vice President of Ambulatory and Access Services to design, revise, and improve our OPEx deployment plan

Consultation/Coaching

• Serves as an expert consultant and advisor in OPEx/Lean/Performance Improvement methodologies and coaches other internal and external PI staff. Coaches Senior Leaders, Management Guidance Teams, and Managers in the implementation and maintenance of their OPEx work. Coaches Practice Leaders to help strengthen their skills, problem solve, and enhance their OPEx, Project Management, Analytic, Coaching, and Facilitation Skills.

Facilitation/Project Management

• Leads complex and highly strategic work through improvement initiatives using advanced OPEx methods and tools. Is an advanced practitioner of OPEx tools and methods. Drives improvements to positively achieve key institutional priorities and objectives. Promotes and models change management tools and approaches. Establishes standard work and daily management systems to assure that improvements are sustained

Education/Training

• Devlops and refines curriculum for practice leaders and ambulatory leadership to roll out key strategic initiatives such as improving overall patient access. Serves as the key content expert in industry leading practices, technology available as well as KPI standards. Develop, revise, and improve select components of our OPEx training offerings and sessions to assure that we are developing effective internal performance improvement capability and role development throughout the organization. Develop new trainings/curriculum as needed. Focused training provided to senior leaders, directors/managers, along with key faculty leaders

• 5 years in a healthcare setting preferred. Experience working with senior leadership at an organizational or service line level
• EPIC Cadence certification,
• Six Sigma Master Black Belt, Lean Sensei or other Training/Coaching certification preferred. Change Management certification preferre