Workplace Violence Prevention Trainer in Portland, Oregon at Portland, OR (Marquam Hill)

Key Responsibilities & Performance Standards

Training Delivery & Facilitation

• Deliver and facilitate in-person training sessions to employees across OHSU, tailored to varying risk levels.
• Adapt training methods to accommodate diverse job roles and learning styles.
• Ensure training content complies with local, state, and federal regulations, providing consistent instruction and recommendations.
• Facilitate train-the-trainer sessions for approved internal facilitators and serve as a coach to ensure ongoing curriculum alignment, instructor confidence, and program sustainability.

Training Coordination & Management

• Assist in the development of training schedules in collaboration with department leadership.
• Create trauma-informed, inclusive learning environments that promote psychological safety and active engagement.
• Address learner questions and concerns with empathy and professionalism, escalating issues as appropriate.
• Serve as a subject matter expert and resource on managing escalating patient behaviors.
• Collect data on training coverage and key metrics to ensure effectiveness and impact.

Integration & Stakeholder Engagement

• Collaborate with stakeholders and Occupational Health leadership to align training initiatives with organizational strategies and requirements.
• Provide consultation and short in-service trainings for high-risk teams, new leadership, or as post-incident support.
• Collect and analyze participant feedback and post-training survey data to inform continuous improvement efforts.
• Recommend adjustments to training delivery, session length, or instructional methods based on learner outcomes and satisfaction metrics

• 2-3 years of experience facilitating live, instructor-led training for adult learners in professional or healthcare settings.
• Demonstrated experience in de-escalation, workplace safety, behavioral health, or a closely related topic area.
• Experience working in multidisciplinary teams and supporting efforts involving sensitive, confidential, or trauma-related subject matter.
• Knowledge of workplace violence prevention principles, de-escalation strategies, and employee safety protocols.
• Proficiency in Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint) and Windows operating systems.
• Strong attention to detail with the ability to maintain accurate documentation and records.
• Excellent organizational skills, including the ability to prioritize multiple tasks, manage deadlines, and work independently.
• Flexible and adaptable; able to respond effectively to changing priorities and emerging needs.
• Familiarity with healthcare-specific regulatory environments (local, state, and federal).
• Experience working in or with mental health or behavioral health environments.