Travel Universal Banker at UNITED COMMUNITY BANK – Travelers Rest, South Carolina
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About This Position
Float Universal Banker
United Community Bank is seeking a full-time Float Universal Banker to join our team. This is an elite, specialized role within our retail banking group—valued for the variety, flexibility, and impact it offers across multiple locations.
In this dynamic role, you’ll deliver exceptional customer experiences while supporting both teller and platform functions across multiple branch locations. As a Float Universal Banker, you’ll assist with everyday transactions, resolve customer inquiries, and engage in needs-based conversations to support financial wellness. You’ll be cross trained to provide comprehensive service and solutions, making a meaningful impact at each location you serve.
Travel Expectations:
This position requires daily travel to branches within Greenville County Branch Locations. You will typically be scheduled to work at one or two branches per day, not all locations. Reliable transportation and flexibility are essential, as you’ll be scheduled to work at different branches based on business needs.
What Will You Do As a Float Universal Banker?
- This position requires up to 100% travel within designated market area
- Support branch teams by filling in as needed across locations
- Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers’ needs while considering perspectives and priorities of different customers
- Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
- Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
- Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
- Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer
- Educate customers on options for managing transactions using technology and all other tools and resources available
- Apply product and service knowledge to effectively solve customer problems
- Assist other staff in serving customers, answering telephones and performing other duties as necessary
Requirements to be successful as a Float Universal Banker
- NMLS license
- Minimum 3 years of retail sales experience
- 1+ years of experience working in a financial institution
- Ability to work a flexible schedule and to accommodate travel to different branches as needed
- Knowledge of consumer credit structuring and lending practices
- Demonstrated analytical, accuracy and problem-solving skills
- Strong verbal and written interpersonal communication skills
- Experience with using and demonstrating digital products and self-service technologies
Conditions of Employment:
- Must be able to pass a background and credit check
- This is a full-time non-remote position
FLSA Status:
- Non-Exempt
If you enjoy variety in your workday, thrive in customer-facing roles, and are comfortable traveling locally, we’d love to hear from you!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.