Customer Service Specialist I | Henderson, NV - In Office Call Center Opportunity! - Bilingual - Spanish at EIG Services, Inc – Las Vegas, Nevada

Location: Henderson, NV (In-office)

Pay: $20.50/hr ($21.50/hr for bilingual Spanish) + Full Benefits & 401k Match

Start Date: February 23, 2026

Join EMPLOYERS® – America’s Small Business Insurance Specialist!

We’re looking for a bilingual (Spanish/English) Customer Service Specialist to deliver exceptional support in our 100% in-office call center. If you love helping people, solving problems, and working in a fast-paced environment, this is the role for you!

What You’ll Do:

• Answer inbound calls, emails, and chats with professionalism and care
• Resolve customer inquiries accurately and efficiently
• Assist with online system navigation and documentation
• Maintain compliance with policies and procedures

What We’re Looking For:

• Bilingual in Spanish required
• High School diploma or GED
• 1+ year call center or office experience
• Strong multitasking and communication skills
• Proficient in Outlook, Word, Excel

Why EMPLOYERS?

• Competitive pay + bilingual premium
• Comprehensive benefits & perks
• Positive, collaborative work culture
• Career growth opportunities
• Excellent Benefits https://www.employers.com/careers/our-benefits-and-perks/

Job Requirements

• Must be Bilingual in Spanish
• Must have High School diploma or GED equivalent.
• Must have one (1) year of experience in office, in a call center environment.
• Ability to perform multiple tasks simultaneously.
• Ability to adjust priorities appropriately in a fast paced environment.
• Ability to conduct business efficiently and effectively over the telephone utilizing proper phone etiquette.
• Ability to read, write, and communicate clearly in English.
• Demonstrated customer service experience.
• Possess expert PC skills including Outlook, Word, Excel spreadsheets and Internet use.
• Demonstrate attention to detail with timeliness and accuracy.
• Maintain high standards, measures despite pressing deadlines and added responsibilities.