Import Agent at Priority Worldwide Services – Hanover, Maryland

Location: Hanover MD or Los Angles CA

At Priority Worldwide, we don’t just move freight — we move people forward. We’re a global logistics company that values innovation, teamwork, and the growth of every employee.

When you join Priority, you join a company that invests in your success. You’ll gain hands-on experience managing international shipments, work with cutting-edge logistics technology, and receive ongoing training and mentorship to help you build your career in global trade and supply chain management.

Our team is passionate about making a difference through exceptional service, sustainability, and humanitarian impact. Since 2009, more than 10% of our net profits have been donated to environmental organizations, and we continue to lead emergency response logistics for governments, NGOs, and global relief efforts.

As an Import Operations Agent, you’ll play a key role in our import department, managing shipments, handling customs entries, and ensuring every customer experience exceeds expectations. You’ll learn from seasoned professionals, work across departments, and develop valuable expertise that can lead to growth opportunities across our global network.

Key Responsibilities:

• Process import shipments and customs entries accurately and efficiently.
• Handle international shipments from start to finish (A–Z).
• Coordinate with overseas partners and clients to ensure on-time, compliant deliveries.
• Maintain daily communication and updates for internal teams and customers.
• Support compliance efforts with Customs, Bonded Warehouse, and CTPAT requirements.
• Prepare quotes, manage documentation, and maintain strong vendor relationships.
• Deliver excellent customer service and contribute to a positive team culture.

• Minimum 1 year of experience in freight forwarding.
• Strong understanding of customs regulations, tariffs, and classifications.
• Proficiency in CargoWise, Microsoft Office, and Microsoft Teams.
• Excellent communication, organization, and problem-solving skills.
• A desire to learn, grow, and take on new challenges.

At Priority, your career growth is our priority. We encourage continuous learning through:

• Hands-on training and mentorship from industry experts.
• Opportunities to grow into leadership or specialized logistics roles.
• Support for ongoing professional development and certifications.
  

Compensation & Benefits:

• Salary: $50,000–$65,000 annually (based on experience)
• Comprehensive Benefits Package: Medical, Dental, Vision
• Paid Time Off: 2 weeks PTO + 5 Personal Days + 3 volunteer days
• Hybrid Flexibility: 5 work-from-home days per month
• Quarterly Bonus Program
• 529E College Savings Program & Retirement Plan
• $20,000 Term Life Insurance
• Mental Health & Identity Theft Protection Plans

Priority Worldwide is an equal opportunity employer committed to merit-based hiring, diversity, and creating a fair, inclusive workplace where every employee can thrive.

Take the next step in your career — and make an impact worldwide.