Lead Golf Shop Attendant - Tilden Park Golf Course at Tilden Park Golf Course – Berkeley, California

Lead Golf Shop Attendant

Working under the direction of the Golf Ops Director, in collaboration with the Assistant General Manager, the Lead Golf Shop Attendant is a Full-Time position that assists in ensuring that all Pro Shop standards are met with a focus on ensuring that customer satisfaction and guest relations provided are exceptional. Special focus to include member/guest satisfaction, sales promotions, and assisting the Golf Ops Director in terms of merchandising, restocking the golf shop, and tournament operations.

Essential job functions:

• Effectively manage/monitor the tee sheet & Point of Sales system in place.
• Promote products to members and guests.
• Provide first-class guest services to members/guests.
• Assist in implementing departmental operating policies & procedures as provided by the Golf Ops Director & AGM.
• Meets weekly with the Golf Ops Director and AGM to discuss events/tournaments, policies, and inventory/merchandise control.
• Assisting the Golf Ops Director with the organization and implementation of all aspects of golf outings and tournament operations including tournament set-up and prep, cart staging, and day-of event needs and flexibility.
• Assist with merchandising operations including displaying and assisting with inventory control procedures.
• Assist in maintaining and monitoring a neat & clean golf shop, well-organized merchandise/displays, and clean rental club sets for next day of use.
• Assist in promoting sales of memberships & other merchandise promotions.
• Perform additional duties as required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Physical Demands:

• Must be able to frequently sit, stand, bend, kneel, walk and crouch
• Ability to lift up to 25 lbs., and to lift overhead and push/pull, move lighter objects.

Qualifications:

• Flexibility in scheduling & availability.
• Knowledge of the general game of golf helpful.
• Retail experience (Point of Sales operation/Inventory controls) a plus.
• Previous golf course experience a plus.