Solution Engineer at J4RVIS – Melbourne, Victoria

Company Description

J4RVIS brings humans and technology together - for businesses built on relationships. We're a consulting business at our core, guiding enterprises through transformation by listening first, then building technology that makes people more capable, not redundant.

Since launching in 2020, we've grown to a team of 110+ people across Australia and the Philippines. We hold Salesforce Summit Partner status alongside partnerships with Anthropic, ElevenLabs, Snowflake, and AWS - spanning business systems, data and integration, conversational AI, and agentic automation. We've been recognised as a Deloitte Fast 50 "Rising Star", CRN Fast 50, and Great Place to Work in both countries. But the awards describe where we've been, not where we're going.

We go deep in the industries we serve — media, financial services, energy & utilities — because domain expertise is what makes the technology work. We measure success by three business outcomes: customer experience transformation, operational efficiency, and revenue generation. Not hours billed.

AI is central to what we do. We deploy Agentforce at scale, build conversational AI, and develop intelligent automation already running in production. Every team is augmented by AI, and every consultant is developing toward advisory, not just delivery.

We're on a growth spurt to further scale with an APAC expansion underway and a strategy that's locked in. If you want to be part of a firm that's building something that endures, where the culture is real and the ambition is high then this is an exciting time to join.

We’re still early in our journey, and that’s what makes this an exciting time to join.

About the Role
At J4RVIS, we help businesses design and deliver smarter solutions by combining technical excellence with a people-first approach. We’re looking for a Solution Engineer who thrives at the intersection of technology and collaboration. In this role, you’ll partner with clients and internal teams to design practical, impactful solutions that enable organizations to scale and succeed.

Key Responsibilities

• Work closely with clients to understand their needs and translate them into effective technical solutions.
• Estimate and design delivery plans based on client requirements.
• Collaborate with delivery teams to design, document, and implement solutions that align with project and business goals.
• Lead technical presentations, demos, and workshops to showcase solution designs and capabilities.
• Provide guidance during implementations, ensuring quality and alignment with J4RVIS best practices.
• Troubleshoot issues and identify opportunities to improve systems and processes.
• Stay current on emerging technologies to bring fresh ideas and insights to our clients and teams.

What We’re Looking For

• Proven experience as a Solution Engineer, Technical Consultant, or similar role.
• Strong understanding of system architecture and software delivery methodologies.
• Excellent communication skills, with the ability to engage confidently with both technical and non-technical stakeholders.
• Experience in Salesforce or cloud-based technologies is highly regarded, particularly in Higher Education, Financial Services, Media and/or Utilities.
• A collaborative, adaptive mindset — someone who thrives in fast-paced environments and enjoys solving complex challenges.

At J4RVIS, everyone has a purpose and everyone has a role no matter how big or small the role is. It's part of our DNA and part of our values.

Additional Information

WHY YOU SHOULD JOIN J4RVIS:

Become better at what you do. You will be challenged to learn every day, work on exciting projects and be provided with unique learning and mentoring opportunities from our CTA.

Be yourself. “Everyone has a role, everyone has a purpose.” Be the leader you wish you had and bring your authentic self to work. We celebrate each other’s uniqueness.

Succeed from anywhere. No matter if working from the office, from home, we empower you to unlock your true potential through a progressive workplace and provide you with the tools to do so.

Have fun along the way. We place immense emphasis on our culture and our team genuinely enjoys working with each other and spending time together both in and outside of work - never a dull day at J4RVIS!

SOME OF OUR PERKS

• Salesforce/MuleSoft/Project Management certifications paid for by J4RVIS
• Work From Anywhere for up to 2 weeks a year
• Flexible working arrangements
• 3 months paid parental leave for primary carers
• 2 days of study leave per quarter
• J4You Rewards
• Home office expense allowance

Are you ready to create a better tomorrow?

“When you join J4RVIS, you become part of a collaborative culture. We are a politics free workplace where everyone has a voice. Everyone is a leader, valued equally for their authenticity, background & skill.”