Asset Management Data Coordinator at Town of Palm Beach – West Palm Beach, Florida

Responsible for the operation and efficiency of a computerized maintenance management system (CMMS) work order and asset system used throughout the town, including but not limited to the Grounds, Facilities Maintenance, Water Resources, Engineering, Trash, Sanitation, Marina, Par 3, Public Safety Fleet, and disaster recovery divisions. Duties include data input, data integrity, designing reports, forms, and manipulation of the program. Accountable for maintaining the setup and administration of the system, in-field tablets and system data maintenance in coordination with Information Technology and vendor support and modifying existing and formatting new data in a manner consistent with the required framework structure and related systems. Proactively trains users to ensure Public Works facility related assets are incorporated into accurate asset trees, data formats, job plans and frequencies associated with the work order system. This position reports directly to the Town’s Deputy Project Engineer and must positively collaborate with all divisions in Public Works to maximize efficient use of the CMMS.

• Manipulates work order management software in a manner that ensures data integrity, maximizes efficient use of the system, and supports asset data analysis
• Gathers information for assets, utility maps and other related data needed to allow the asset data system to function effectively; maintains data integrity; creates new codes when necessary and modifies asset characteristics and descriptions.
• Researches and retrieves work and asset data needed for maintaining the geographic information system (GIS) application.
• Updates work management and asset information as new data is received, relative to infrastructure maintenance and improvements, including providing asset management software support and training to department staff.
• Assists in producing and tracking work orders
• Monitors use of and troubleshoots in-field tablets and related hardware, works with other as needed, such as Purchasing and/or Information Technology staff, to conduct repairs, resolve issues, or identify hardware replacements.
• Provides daily user support including routine troubleshooting, establishment and maintenance of user profiles within the CMMS, system and data maintenance for asset data analysis, working closely with various divisions and Town stakeholders to address specific requests.
• Manipulates and troubleshoots the CMMS to manage existing templates and produce new forms.
• Produces standard and ad-hoc reports from the CMMS using system available resources and other end user reporting tools.
• Maintains the Department’s webpage using existing templates within a web content management system (WCMS), ensuring formatting, layout, and standards developed Town-wide are maintained.
• Processes and responds to the Public Works Department Public Records Requests in a timely manner and in compliance with applicable State and related exemption regulations.

• High school degree or completion of a GED is required .
• College coursework and/or degree from accredited institution in Computer Science, Engineering Technology, Information Systems, or closely-related field preferred.
• CMMS software training or certification, asset management software training, and/or database management training, strongly preferred.
• A minimum of two years of practical experience in design, implementation, support and/or management of CMMS, work management software or geographic information system, or closely-related work required.
• Considerable knowledge of a CMMS, work order, or asset management system (such as Cartegraph or Lucity), required.
• Asset condition monitoring for above and below ground asset management programs
• Considerable knowledge of Microsoft Excel required; additional knowledge of developing reports with formulaic queries in Microsoft Access and/or Crystal Reports preferred.
• Methods of title searching and the principles and practices regarding all property ownership and property transfers.
• Knowledge of the configuration and design of CMMS user dashboards and related tabs on an ad-hoc or system template basis preferred.

Preferred Certifications include:

• Institute of Asset Management (IAM) Certification
• Infrastructure Asset Management program
• Knowledge of ISO 55000 Asset Management processes and systems

• Operates a personal computer, inputs data, and produces reports in a timely manner.
• Ability to format, maintain, and manage CMMS software to meet department needs.
• Ability to input data quickly and accurately.
• Ability to develop various charts and graphs based on a comprehensive understanding of data in order to be effective for analysis and/or reporting.
• Ability to manage multiple programs simultaneously.
• Working knowledge of terms used in developing reports or maintaining relational databases.
• Ability to communicate both orally and in writing.
• Techniques for dealing with a variety of individuals, at all levels of responsibility, in person and over the telephone, often where issues may be confrontational or strained
• Team orientation to effectively contribute to the accomplishment of team or work unit goals, objectives and activities.