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What is the role of a Scheduler II (31455) at GI Alliance?

The Scheduler II (31455) position at GI Alliance is a Full-time or part-time position opportunity in the Healthcare / Health Services field.

Where is this Scheduler II (31455) job located?

San Antonio, Texas, 78201, United States

What type of employment is offered for this Scheduler II (31455) role?

Full-time or part-time position

What is the expected salary for this Scheduler II (31455) job?

Compensation will be discussed during the hiring process.

Scheduler II (31455) job near me in San Antonio, Texas at GI Alliance

Scheduler II (31455)
Job DetailsJob Location: TDDC GCSA Datapoint San Antonio - San Antonio, TX 78229
Position Type: Full Time
Job Shift: Any
Description

Description

GI Alliance is seeking an experienced Scheduler I. for Call Center Environment.

Office hours: Mon - Thursday 8am - 5pm / Friday- 8am - 4pm / (No Weekends)

Duties of this position include, but are not limited to, the following:

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Answer a high volume of incoming calls in a courteous and timely manner, triage appropriately, and direct to correct staff or department

Answers telephone as calls are forwarded, screen calls, takes messages and provides general business information as it applies to the schedule.

Schedule office appointments, consultations, and procedures through direct communication with patients, hospitals, and referring providers

Schedule and coordinate all follow-up appointments and cancellations for multiple locations.

Coordinate appointments based on physician schedules and clinic availability, including rescheduling due to cancellations or time constraints

Collect, input, and verify patient demographic and insurance information

Maintain accurate data entry and proper indexing of patient records while observing HIPAA guidelines

Take triage call messages for medical staff and route task.

View patients visit notes, identifying problems & diagnosis listed and physician orders

Perform other duties as assigned

Knowledge and Skills:

Previous scheduling experience in a health care environment is required (e.g., physician office, clinic)

Knowledge of medical terminology and familiarity with medical diagnostic procedures, and health care required

Must have excellent organizational skills and be detail oriented 9. Must be highly skilled in verbal communication, problem solving, prioritization and organization

Knowledge of HIPAA/Confidentiality

Experience with multi-line phone systems – Preferred

Strong interpersonal and verbal communication skills - Required

Qualifications

Qualifications

Qualifications

Excellent written and verbal communication skills

Excellent customer service skills are required

Experience working in a medical office

Ability to multi-task and work in fast-paced environment.

Detail-oriented

Basic understanding of healthcare plans

Be able to read and understand medical benefits.

Bilingual is a plus.

Education: High school diploma or equivalent
Experience: 2-5 years of prior medical scheduling is preferred
Requirements for Level II Status:

Intermediate experience (4+ years’ experience) and/or acting more independently,

Takes on some additional duties to assist the office.

Strong and consistent performer.

Performance Requirements:

Excellent communication skills, both written and verbal.

Proficient technical (computer) skills.

Ability to multi-task and prioritize.

Self-motivated with initiative.

Strong sense of ethics.

Scheduler II (31455) in San Antonio, Texas at GI Alliance

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