Office Coordinator in Norfolk, Virginia at Tom James Company

Receiving & Shipping

Unpacking received shipments daily

Prepping and steaming garments for delivery and placing on Sales Professional's rack

Processing returns, remakes, and alterations

Preparing clothing for delivery by Sales Professional

Picking up and delivering client items as needed

Alterations

Entering alteration instructions into the proprietary system

Delivering/picking up garments to/from outside contractor tailors

Preparing alteration report for corporate office

Telephones/E-Mail/Mail

Answering incoming phone calls and relaying messages to appropriate Sales Professional

Checking store e-mail daily and forwarding information to relevant person(s)

Making bank deposits and running errands

Making follow-up calls to factories, customers, and corporate office

Performing other duties as assigned

Experience using social media platforms for marketing and research purposes

Strong computer skills, including proficiency with Microsoft Office and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 30 lbs.

Valid driver’s license except in larger metropolitan areas where driving is not required