Field Service Technician – Oklahoma in Florida at Quest International

Location: Oklahoma | Field-Based
Job Type: Full-Time, Direct Hire
Pay: $24.00–$29.00 per hour
Overtime: Overtime eligible
Travel: Up to 80%, including overnight travel
Required Test: Human Performance Test

Quest International provides field service, technical support, preventive maintenance, equipment repair, and lifecycle services for medical-device manufacturers and other technical-equipment organizations.

As a Field Service Technician, you will represent Quest at hospitals, laboratories, industrial facilities, manufacturing locations, and other customer sites throughout Oklahoma and assigned surrounding territories.

You will install, maintain, troubleshoot, and repair electro-mechanical equipment while providing dependable customer support and accurate technical documentation.

• Travel to customer locations to install, inspect, maintain, troubleshoot, and repair technical equipment.
• Perform preventive maintenance and corrective repairs on medical, diagnostic, laboratory, industrial, manufacturing, OEM, and electro-mechanical equipment.
• Diagnose equipment problems using a digital multimeter, hand tools, power tools, and approved diagnostic equipment.
• Troubleshoot equipment to the field-replaceable unit, module, board, part, component, cable, connector, power-supply, sensor, motor, wiring-harness, or assembly level.
• Repair or replace circuit boards, power supplies, wiring, connectors, harnesses, sensors, motors, modules, electronic components, and mechanical assemblies.
• Follow technical manuals, wiring diagrams, service procedures, standard operating procedures, safety requirements, and customer-site protocols.
• Verify equipment operation after maintenance or repair.
• Escalate unresolved technical issues with clear troubleshooting notes and supporting information.
• Complete accurate service reports documenting the reported problem, troubleshooting performed, parts used, test results, work completed, and recommended next steps.
• Communicate professionally with customers, technical support, service leadership, and internal Quest teams.
• Manage customer appointments, travel schedules, tools, service materials, documentation, and changing field assignments independently.
• Use Windows-based systems to access manuals, review diagnostic information, manage service files, and support equipment troubleshooting.

• At least one year of professional hands-on experience in field service, electro-mechanical repair, medical equipment service, industrial maintenance, electronics repair, appliance repair, automotive diagnostics, installation, or another closely related technical role.
• Professional experience troubleshooting and repairing electro-mechanical or electronic equipment.
• Experience diagnosing failures to the FRU, module, board, part, component, or assembly level.
• Professional experience using a digital multimeter.
• Experience working with wiring, connectors, harnesses, circuit boards, sensitive electronic components, equipment modules, sensors, motors, power supplies, or mechanical assemblies.
• Ability to read and follow technical manuals, wiring diagrams, service procedures, SOPs, and safety instructions.
• Strong service-documentation and customer-communication skills.
• Ability to work independently at customer locations.
• Valid driver’s license.
• Reliable personal vehicle available for work-related travel.
• Ability to obtain and maintain the required automobile-insurance coverage.
• Ability to travel up to 80%, including overnight travel, early departures, late returns, and changing customer schedules.
• Ability to perform the essential functions of the role, with or without reasonable accommodation, including lifting up to 50 pounds and completing hands-on field work.
• Compensation expectations within the approved $24.00–$29.00 hourly range.
• Willingness to complete the required Human Performance Test.

You must be comfortable using Windows-based systems while installing, maintaining, configuring, or troubleshooting technical equipment.

Required skills include:

• Windows 10 and Windows 11 navigation
• File and folder management
• Task Manager
• Event Viewer and system logs
• Command Prompt or PowerShell
• ping, ipconfig, and tracert
• Static IP versus DHCP configuration
• Basic IP address, subnet, gateway, DNS, and network-adapter settings
• Public, Private, and Domain network-profile awareness
• Remote Desktop or another approved remote-support tool
• Managing service reports, photographs, manuals, diagnostic files, and customer documentation

This is not an IT help-desk, software-support, networking-only, or remote-support-only position. The role requires professional hands-on equipment installation, diagnosis, repair, customer-site support, and service documentation.

You must have a reliable personal vehicle available for work-related travel and be able to obtain and maintain at least:

• $100,000 bodily injury liability per person
• $300,000 bodily injury liability per accident
• $100,000 property damage liability

Do not submit driver’s-license numbers or insurance-account information during the application process. Documentation will be reviewed later in the hiring process when required.

• Medical-device, diagnostic, laboratory, industrial, manufacturing, optical, or OEM equipment service
• Customer-site field-service experience
• FRU-, module-, board-, part-, or component-level troubleshooting
• Experience replacing circuit boards, sensors, motors, power supplies, wiring, connectors, harnesses, or assemblies
• Experience using a vacuum or pressure meter, frequency counter, oscilloscope, bench power supply, cable tester, or diagnostic tester
• Command Prompt or PowerShell experience
• BMET, electronics, electrical, automotive, aviation, robotics, mechatronics, industrial-maintenance, or military technical training
• Hospital, laboratory, manufacturing, controlled-environment, or professional customer-site experience
• Microsoft Word, Excel, work-order, and service-reporting experience
• Experience independently managing frequent travel and changing customer schedules
• Strong repair-documentation habits

This is a field-based position supporting customers throughout Oklahoma and other assigned territories.

You should expect:

• Travel up to 80%
• Frequent customer-site driving
• Overnight travel
• Airline travel when required
• Early-morning departures
• Late-evening returns
• Overtime based on customer and service needs
• Short-notice or changing assignments
• Work in hospitals, laboratories, industrial facilities, manufacturing environments, and other customer locations

The position may require standing, bending, crawling, climbing, lifting equipment weighing up to 50 pounds, using tools, and following customer-site safety, access, conduct, and documentation requirements.

• Hourly Pay: $24.00–$29.00
• Estimated Base Compensation: $49,920–$60,320 annually before overtime
• Overtime: Eligible based on business needs, travel, customer-site work, and applicable wage-and-hour requirements
• Employment Type: Full-Time, Direct Hire

Quest benefit programs may include:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Supplemental insurance options

Benefit eligibility and effective dates are subject to applicable plan terms.

Qualified applicants may be asked to complete:

• Resume and employment-application review
• Recruiter phone or virtual interview
• Hiring-manager and technical review
• Travel, transportation, schedule, and compensation confirmation
• Windows and technical-skills validation
• Human Performance Test
• Professional reference checks before an offer
• Background check and other required pre-employment steps

Reference checks must be completed before an employment offer is issued.

Quest International is an Equal Opportunity Employer. Employment decisions are based on job-related qualifications, demonstrated experience, business requirements, and the ability to perform the essential functions of the position.