Family Resource Supervisor in Tampa, Florida at Metropolitan Ministries, Inc.

About Us:

• If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer:

· Salary: $56,000- $58,000

· Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

· Preventative care is 100% covered (free) on all plans.

· PTO is offered to full-time and part-time employees.

· 11 days of PTO and 10 paid holidays annually.

· Option to participate in the 401K plan with employer match.

· $15,000 in employee Life Insurance paid for by Metropolitan Ministries.

· Employee Assistance Program

· Option to participate in supplemental group insurance plans at affordable rates.

· Tuition reimbursement program

· Training and career development.

· Discounted membership at the YMCA.

Job Functions:

Professional work supervising assigned Family Resource Specialist of the Pathways to Hope Program. Participates in and provides leadership in the overall performance & quality improvement efforts to meet outcomes. Collaborates with the Children’s Board of Hillsborough County and Hillsborough County School personnel to ensure consistency of services. Works closely with the leadership of the Housing, Employment and Education to develop strategies to provide needed services to the families.

Essential Responsibilities:

1. Selects, supervises, and trains Family Resource Specialist program staff. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented.
2. Provides daily coaching and support to Family Resource Specialist to include weekly clinical supervision.
3. Serves as representative with community partners regarding the Pathways to Hope program as needed.
4. Works collaboratively with leadership of cross-functional teams to address barriers to programming.
5. Monitors ongoing progress and needs within the family and supportive services. Ensures families are linked to services and natural support systems as stated in the Family Support Plan.
6. Monitors progress of files for Quality Assurance on families.
7. Monitor’s budget and approves service request for Administrative Service Organization ASO with the Children’s Board of Hillsborough County.
8. Collects and reports on data for CBHC on a monthly and quarterly basis.
9. Monitors, reviews, and evaluates outcomes.
10. Works with the Director of Community Based Programs to monitor contractual agreements and coordinate staff training needs.
11. Attends meetings, training and conferences as directed. May serve on both internal and external committees as directed.
12. Support the team in other tasks as assigned and attend all team meetings. Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as measured by Key Performance Indicators and as stated in the annual plan.

Education and Experience:

Master’s degree in Social Work or Human Services field required; 5 or more years of Case Management experience, 2 of which must be at a supervisory level.

Skill Requirements:

Requires heart for ministry. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Ability to deescalate clients on the edge of verbal or physical violence. Ability to work as part of a team within a multi-disciplinary framework. Demonstrates computer literacy with knowledge of Microsoft Word and Excel. Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings.

Physical Requirements:

Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to lift 20 lbs. or more.

Other:

Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver’s license and car, a clean driving record and the ability to qualify for the Ministries’ driving program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 813-209-1083 or via email at Daryl.Belluccia@Metromin.org

https://info.flclearinghouse.com/