Game Technician in Somerville, Massachusetts at Lucky Strike Entertainment LLC

Lucky Strike Entertainment is an upscale entertainment venue that provides a unique bowling, full-service restaurant, bar lounge, and arcade gaming experience. www.luckystrikesocial.com.

Why Lucky Strike?

FUN! We add a whole other element other than your tradition food and beverage concept. With our friendly staff, industry leading bowling, bar lounge, live music, live sports, arcade room, and chef-driven cuisine there is never a dull moment.

CAREER PROGRESSION: A strong percentage of our Managers, Chefs, and Directors are promoted from within.

INCLUSIVITY: Lucky Strike is a fan of style. We encourage individualism and freedom of expression. Be who you are! Bring your style, vibe, and persona to the team.

A Game Room Technician is a technically skilled position requiring proficiency in low voltage, mechanical, computer, audio/visual components and wireless networks. They are responsible for ensuring that the arcade games are operating to their full potential and are proactively troubleshooting to identify potential issues with games to mitigate the amount of time a game is down.

Deliverables:

• Maintaining, diagnosing, troubleshooting and repairing game room components in a timely manner and according to the company’s policies and practices
• Assist in the technical development of the Games & Redemption Staff
• Maintenance oversight of Embed Point of Sale Systems
• Ability to utilize industry resources, manuals & manufacture specific elements of the games
• Preform regular and routine in-depth preventive maintenance, assembly breakdown and component refurbishment
• Document, report/log game repairs, inventory pars & maintain a functional repair shop
• Assist the Operations team in maintaining a premium game room experience
• Manage and track the availability of parts and outside maintenance needs
• Greet and proactively communicate with all guests to answer questions and concerns

• At least 6 months of technical experience
• Strong computer knowledge
• Ability to effectively communicate both written and verbally
• Enthusiastic, outgoing and cheerful!!
• Passionate about guest service and hospitality
• Open availability including weekend nights and holidays

Perks:

• Eligibility for benefits after a 12-month measurement period
• Discounted food during non-working hours
• Free bowling, billiards, ping pong, darts, arcade games. etc.*
• Flexible schedules
• Family like environment / exceptional work life balance
• Pay via pay card that can act as a credit card
• Referral bonuses
• Same day offers / on the spot hiring
• Celebrity sightings / media appearances (not guaranteed but super exciting!)
• Growth & development opportunities

Lucky Strike Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. code: 123HRL