Implementation Trainer​ in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Implementation Trainer based in United States.

This role sits at the intersection of training, implementation, and healthcare operations, supporting the successful rollout of revenue cycle management (RCM) systems across client organizations. You will design and deliver structured, role-based training that enables users to confidently adopt new workflows and tools. Acting as a key link between implementation teams and end users, you will ensure training aligns with operational goals and real-world billing processes. The position is highly collaborative, working closely with project teams, operations leaders, and client stakeholders throughout onboarding and go-live phases. You will play a direct role in improving system adoption, reducing friction in workflows, and strengthening performance outcomes. This is a fast-paced environment where clarity, adaptability, and instructional impact are essential.

You will be responsible for delivering effective, workflow-driven training that supports client implementations and drives successful system adoption across revenue cycle operations. Your work ensures users understand tools, processes, and best practices while maintaining alignment with business objectives and performance expectations.

• Deliver structured, role-based training sessions on RCM workflows, systems, and best practices during client implementations
• Facilitate virtual instructor-led training, workshops, and knowledge transfer sessions for internal teams and client users
• Collaborate with implementation and training teams to design, update, and maintain curriculum aligned with operational workflows
• Support system readiness by validating training environments and ensuring materials are prepared for deployment
• Analyze learner feedback and performance data to identify gaps and improve training effectiveness
• Provide targeted coaching, remediation, and follow-up training based on user performance and adoption needs
• Maintain training documentation, job aids, and process guides to ensure accuracy and usability
• Support Learning Management System (LMS) activities, including course setup, tracking, and reporting
• Participate in implementation project meetings to align on training timelines, requirements, and progress updates
• Contribute to post-go-live support efforts focused on adoption, optimization, and continuous improvement

The ideal candidate brings experience in healthcare revenue cycle environments and has a strong background in training delivery, system implementation, and workflow education. You are comfortable translating complex operational processes into clear, structured learning experiences.

• Bachelor’s degree or equivalent relevant experience
• Experience in Revenue Cycle Management (RCM), preferably in billing, insurance follow-up, self-pay, or collections
• Proven experience delivering virtual training and facilitating instructor-led learning sessions
• Experience supporting system implementations, workflow rollouts, or operational change initiatives
• Strong facilitation, communication, and stakeholder engagement skills across diverse audiences
• Ability to analyze training outcomes and adjust content or delivery based on performance data
• Proficiency with Microsoft Office and business or revenue cycle management systems
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• High attention to detail and accuracy in both content development and delivery
• Experience with LMS platforms, curriculum development, or instructional design is a plus
• Familiarity with RCM tools, benchmarking workflows, or healthcare operations systems is advantageous

• Competitive annual salary range: $70,000 – $90,000
• Comprehensive medical, dental, and vision insurance
• HSA and FSA options
• 401(k) with company match
• Paid wellness time and company holidays
• Employer-paid life insurance and long-term disability coverage
• Structured onboarding and paid training programs
• Opportunities for internal career growth and development
• Supportive and collaborative remote work environment