Titles Assistant in Farmington Hills, Michigan at M SHAPIRO REAL ESTATE GROUP

The Title Admin Assistant is responsible for supporting title operations through accurate document management, recordkeeping, reporting, and communication with state agencies nationwide, on field staff, and tenants. This role plays a key part in ensuring title-related transactions are processed efficiently and in compliance with state requirements.

• Prepare, organize, and maintain title-related documents and records.

• Schedule meetings.

• Assemble and review document packets to ensure completeness and accuracy before submission.

• File and manage physical and electronic records in an organized and accessible manner.

• Communicate with tenants, government agencies, and internal teams through inbound and outbound phone calls.

• Visit Michigan Secretary of State (SOS) offices as needed to submit paperwork, obtain records, and resolve title-related matters.

• Support with pulling, analyzing, and distributing operational and title status reports.

• Track pending transactions and follow up on outstanding documentation or requirements.

• Maintain detailed notes and records of communications, transactions, and case statuses.

• Assist with title transfers, lien releases, and other administrative title processes.

• Support the Title Team by identifying discrepancies and escalating issues when necessary.

• Ensure compliance with company procedures and state regulations.

• Strong organizational skills with the ability to manage multiple tasks and priorities.

• Excellent time management and follow-up skills.

• Proven recordkeeping and document management abilities.

• Strong note-taking skills with attention to accuracy and detail.

• Proficiency in Microsoft Excel and Microsoft Word.

• Tech-savvy and comfortable learning and using multiple software platforms and databases.

• Exceptional attention to detail and commitment to data accuracy.

• Critical thinking and problem-solving skills to identify and resolve discrepancies.

• Strong verbal and written communication skills.

• Ability to work independently while maintaining productivity and accountability.

• Professional demeanor when interacting with residents, government agencies, and internal stakeholders.

• Previous experience in title processing, DMV/SOS transactions, manufactured housing, real estate, lending, or related administrative fields.

• Experience using Rent Manager software is preferred but not required.

• Familiarity with document tracking systems, reporting tools, and electronic recordkeeping.

• Knowledge of Michigan Secretary of State title procedures is a plus.