Internet Sales Coordinator in Jacksonville, Florida at Campers Inn RV

Campers Inn RV is looking for an Internet Sales Coordinator. This role is an administrative, customer-facing position focused on re-engaging digital leads and supporting the dealership's online sales pipeline.

At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.

Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.

Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.

Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

What We Offer

• Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
• Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (Basic, Supplemental, Spouse, and Child available)
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • Qualified retirement plan (401k) with Employer Match
• Fair and competitive compensation

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Re-engage digital leads that have become unresponsive, using a personal, helpful, and no-pressure approach
• Quickly and consistently follow up with assigned leads through call, text, and email to re-establish two-way communication and rebuild buying momentum
• Document all customer interactions, contact attempts, and outcomes accurately and in a timely manner in DP360, the company CRM
• Qualify re-engaged customers and capture key information
• Meet or exceed monthly targets for qualified re-engagements and contribute to overall department conversion goals
• Follow a no-pressure, high-integrity approach with each customer that reflects the Campers Inn brand and protects the customer’s experience
• Stay informed on current dealership inventory, market trends, and the RV industry to engage customers credibly
• Be enthusiastic and maintain strong communication with customers, teammates, and management
• Maintain accurate customer records and contact information in the CRM
• Generate ideas to improve re-engagement effectiveness and share best practices with the team

Qualifications

Education

• High school diploma or equivalent is required

Experience

• Customer service, inside sales, call center, or retail sales experience preferred
• Experience with a CRM or high-volume customer follow-up preferred

Abilities

• Demonstrates excellent oral and written communication skills, along with excellent interpersonal skills
• Comfortable initiating outbound contact and re-engaging customers who have gone quiet
• Strong organizational skills and the ability to manage a high volume of leads and follow-up activity without letting opportunities go cold
• Ability to work flexible hours as required, which may include evenings and weekends
• Reliable and strong work ethic
• Commitment to superior customer service
• Ability to work independently, as well as on a team
• Self-motivated and able to work under minimal supervision
• Ability to use a computer and other office equipment
• Knowledge of MS Office, particularly Microsoft Excel
• Knowledge of, or ability to learn, company systems applications, including DP360 as the company's CRM, Motility Systems2K, and other software as applicable
• Requires continuous visual ability for use of computer, files, and reports
• Ability to bend or sit for long periods of time

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.