Scheduling Coordinator in Wayne, Pennsylvania at Genex Service LLC

Genex Service LLC
Scheduling Coordinator

US--Remote

Job ID: 26-19078
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

The Scheduling Coordinator is responsible for providing exceptional customer service while managing the accurate and timely scheduling of services. This role serves as a critical communication link between various stakeholders.

Key Responsibilities

• Deliver quality customer service on a timely basis to all clients and stakeholders
• Interact with clients to ensure services are accurately scheduled and documented
• Facilitate communication between a diverse customer base including Insurance Carriers, Provider Offices, Attorney Offices, and Injured Workers (Claimants)
• Maintain accurate documentation of all scheduling activities and communications
• Ensure compliance with organizational policies and procedures

Schedule Requirements

• This is a fully remote position. Must be available to work between 7:00 AM - 7:00 PM, Monday through Friday
• Flexibility within these hours is required to ensure scheduling coverage

Qualifications

Required Skills & Qualifications

• HS Diploma/Equivalent
• Excellent communication skills, both written and verbal
• Strong organizational and time management abilities
• Proficiency with scheduling software and office applications
• Detail-oriented with a focus on accuracy
• Problem-solving skills and ability to work under pressure
• Experience in customer service or related field
• Experience in team collaboration skills

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $14.75 - $20.00 hourly, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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