Global Billing Operations - Assistant Manager in India at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Billing Operations - Assistant Manager based in India.
This role sits at the heart of a global billing center of excellence, supporting end-to-end client billing, invoice creation, and fee schedule setup across multiple geographies. You will play a critical part in ensuring billing accuracy and operational integrity, with direct impact on downstream financial processes and client experience. The position involves working in a highly structured, fast-paced, and detail-intensive environment where precision and ownership are essential. You will collaborate with onshore and offshore teams, supporting complex financial configurations, analytics, and issue resolution. The role also offers exposure to global financial services operations, automation initiatives, and continuous process improvement. It is well suited for someone who thrives in operational depth while contributing to scalable billing solutions and transformation initiatives.
- Lead client setup and billing operations activities, including fee schedule configuration, invoice generation, and onboarding across multiple billing platforms.
- Provide subject matter support for ORMB setup, billing processes, and complex client configuration issues.
- Collaborate with global stakeholders to ensure accurate, timely, and compliant billing execution aligned with service level expectations.
- Perform financial analysis, variance review, and revenue accrual support to ensure integrity of billing outputs.
- Act as the first point of escalation for operational, process, and system-related billing issues.
- Support automation and process improvement initiatives to enhance billing efficiency and standardization.
- Coordinate with onshore teams for workload balancing, delivery timelines, and operational alignment.
- Contribute to reporting, insights, and presentations for senior stakeholders on billing performance and analytics.
- Participate in or lead projects related to billing transformation, client onboarding, and system enhancements.
- Ensure strict adherence to internal controls, compliance requirements, and documentation standards.
- Bachelor’s or Master’s degree in Finance, Accounting, or related field; CA/CPA/MBA Finance preferred.
- 7–10 years of experience in accounts receivable, billing operations, financial services, or FP&A in a global environment.
- Strong hands-on experience with ORMB or similar billing systems and O2C processes.
- Solid understanding of financial products, revenue processes, and billing models in banking or financial services.
- Strong analytical skills with experience in variance analysis, financial modeling, and reporting.
- Advanced proficiency in Microsoft Excel (pivot tables, formulas) and familiarity with ERP/billing platforms.
- Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
- Strong attention to detail with the ability to manage high-volume, time-sensitive deliverables.
- Proven ability to work in fast-paced, multi-tasking environments with strong ownership mindset.
- Experience in process improvement, automation, and global stakeholder coordination is highly valued.
- Competitive compensation aligned with experience and expertise.
- Opportunity to work in a global financial services organization with exposure to complex billing operations.
- Career development within a global center of excellence environment.
- Exposure to automation, transformation, and process improvement initiatives.
- Collaborative work model with international stakeholders across multiple regions.
- Structured learning environment with opportunities to build expertise in billing and financial systems.
- Inclusive workplace culture focused on development, ownership, and continuous improvement.