Parts Counter - BMW Sudbury in Sudbury, Massachusetts at Asbury Automotive Group

Parts Counter - BMW Sudbury
Sudbury, MA, USA
Requisition ID Req #12029
Parts Counter - Hourly - Weekly Pay + Comprehensive Benefits

Compensation: $53,000-$55,000 annually (wage is comprised of base salary and % of department profit to be determined as part of pay plan)


The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner

Inform customers of companion part requirements while ensuring the customer is exposed to the full product line

Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed

Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line

Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable

Pull and fill orders from stock

Notify parts manager of out-of-stock parts or shop materials that need immediate attention

Notify all necessary parties when special ordered parts have been received

Pull orders and ensure sure all parts are tagged with customer names and job number

Follow department policy and instructions on the special ordering of parts, plus S.O. aging

Follow up on back-ordered parts and replenishes assigned inventory daily

Maintain a prompt, efficient and timely flow of paperwork

Makes sure all internal requests for parts are billed on service repair order

Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required

Receive payment from retail customers or obtain credit authorization

Assist outside sales representatives with their orders

Excellent communication and customer service skills, and able to maintain a professional image and demeanor

Ability to multi-task in a fast-paced environment

Strong computer & phone skills are required (Internet, MS Outlook)

Proficient in CDK is a plus!

Degree in automotive technology or military equivalent experience

Bi-lingual is always a plus!

Must be at least eighteen years of age

Must have a valid Driver’s License

Must be able to pass pre-employment screen (background and drug test)

Company Benefits:
Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

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Job Details