Scheduler and Admin Support in at Fiesta Health

Location: Remote (India)
Job Type: Full-Time | Independent Contractor
Work Schedule: Monday–Friday | 8:30 AM – 6:00 PM EST (1-hour lunch)
Compensation: USD $400/month during the 3-month trial period, increasing to USD $500/month upon successful completion of the trial.

Fiesta Health is a growing autism therapy provider serving children and families across Georgia. We are looking for a highly organized Administrative Assistant / Scheduler to support our clinics operation by managing schedules, maintaining accurate records, monitoring compliance, and preparing daily operational reports.

If you enjoy organization, working with data, and following structured processes, we'd love to hear from you.

• Add and edit client schedules in Artemis based on team updates
• Process same-day schedule changes for clients, RBTs, and BCBAs.
• Update client pick-up and drop times.
• Add or modify nap times and speech therapy sessions.
• Schedule non-billable appointments as needed.

• Review and maintain daily client appointments.
• Update RBT and BCBA appointments.
• Identify and resolve duplicate appointments.
• Process client and provider appointment cancellations
• Review previous appointments for accuracy.
• Ensure appointments align with active authorizations.

• Add session notes for incomplete appointments.
• Generate incomplete session note reports.
• Distribute reports to the team via Slack and Sling/Google Chat.

• Generate daily appointment reports from Artemis.
• Calculate and encode client attendance and service hours.
• Maintain the daily reporting spreadsheet.
• Generate weekly service reports and update the service scorecard.
• Track client and staff attendance

• Verify active client authorizations before services are delivered.
• Maintain RBT and BCBA certification expiration dates.
• Monitor scheduling data for accuracy and completeness.
• Maintain accurate documentation across multiple systems.

• At least 1 year of administrative, scheduling, or healthcare support experience.
• Excellent attention to detail.
• Strong organizational and time management skills.
• Experience with Microsoft Excel or Google Sheets.
• Comfortable working with reports and data.
• Strong written and verbal English communication skills.
• Ability to work independently while managing multiple priorities.
• Comfortable learning new software and following established processes.

• Experience with healthcare scheduling.
• Experience using EMR/EHR or scheduling software.
• Experience using Artemis.
• Experience using Slack and Sling.
• Experience with authorization or compliance tracking.

• Laptop with at least:
  • Intel Core i5 (or equivalent)
  • 8 GB RAM
  • Webcam
• Reliable internet connection (minimum 25 Mbps).
• Quiet home office suitable for video meetings.

The ideal candidate is:

• Highly organized.
• Detail-oriented.
• Process-driven.
• Dependable.
• Comfortable working with repetitive administrative tasks.
• Able to maintain a high level of accuracy in a fast-paced environment.
• A proactive problem solver who enjoys keeping information organized and up to date.

• USD $400/month during the 3-month trial period.
• Increase to USD $500/month after successful completion of the trial period.
• Leave credits.
• Remote work.
• Opportunities for growth as Fiesta Health continues to expand.

• This is a full-time independent contractor position.
• Applicants must be available to work Monday through Friday from 8:30 AM to 6:00 PM Eastern Time.

Apply today if you're organized, detail-oriented, and enjoy keeping operations running smoothly behind the scenes.

At Fiesta Health, we believe that a diverse, inclusive, and equitable workplace is essential to our mission of delivering compassionate, high-quality care. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills—because the more inclusive we are, the better we can serve our community.