Thrift Store Merchandiser in Winston Salem, North Carolina at Winston Salem Rescue Mission

• Process, price, and prepare donated items for sale following established pricing guidelines and management direction.
• Check donated clothing for tears, frays, stains, etc. Sort clothing for the sales floor, clothing closet, or recycling based on store policies.
• Hang clothing on appropriate hangers and place them on correct merchandising racks.
• Maintain a clean and organized work space.

• Collaborate with Thrift Store management to merchandise products, promote featured items, and develop creative strategies to increase sales.
• Stage and organize the sales floor in order to achieve greater sales and maximize profits.
• Maintain a clean, organized and appealing sales floor.

Customer Service

• Provide exceptional customer service by greeting customers, assisting with purchases, resolving concerns, and building positive relationships with customers, volunteers, and clients.
• Report suspicious customer behavior or problems to management.
• Assist with store coverage as needed, including cashiering and sales floor support.

• Meet productivity standards for processing donations.
• Maintain merchandising standards.
• Follow safety procedures.
• Support loss prevention efforts.
• Maintain confidentiality when appropriate.

• High School Diploma or GED required.
• Retail, merchandising, or customer service experience is preferred.

• Christian with a ministry mindset, utilizing the skills, training and experience God has provided.
• Problem solver with regard to people and things, able to offer effective solutions while remaining calm, respectful and compassionate.
• Able to work with people in varied circumstances related to addiction including recovery and mental illness. Able to treat individuals with dignity and respect in all situations.
• Safety conscious with a strong knowledge of retail and warehouse operations.
• Works well with others, able to teach and train “on the job” while completing required duties.
• Excellent manual dexterity, good eye-hand coordination.
• Good organizational skills with regard to people and things.
• Must be honest, have integrity, and a strong work ethic.

• Stand for extended periods.
• Frequently lift and carry up to 50 pounds.
• Bend, stoop, reach, and climb as needed.
• Perform repetitive hand movements for sorting, tagging, and hanging merchandise.

• Cash register/POS system
• Pricing gun
• Tag printer