Servicing & Collections Specialist, Construction in New York, New York at Constrafor

Constrafor is rebuilding the financial infrastructure behind one of the largest industries on the planet and we're doing it fast! Construction moves trillions of dollars a year, yet it still runs on outdated processes, cash flow guesswork, and paperwork chaos. We're the SaaS and fintech platform fixing that, giving General Contractors and Subcontractors the tools to manage procurement and financial transactions the way modern companies actually operate. Backed by $30M+ in VC funding and scaling fast, we're not just building software, we're building the operating system for construction finance. If you want your work to have real, tangible impact on an industry that touches literally everything around you, this is that opportunity.

We are looking for a Servicing & Collections Specialist who is passionate about creating long lasting client relationships and has the skills and experience to deliver outstanding results. You will be working cross-functionally with both internal and external stakeholders to mitigate risk of loss while providing a best in class customer. The Construction AR & Collections Specialist is responsible for improving collection rates by employing comprehensive account management efforts, skip tracing, and all duties subsequent to client funding (e.g. client payment plans, contract extensions, due date changes) hardship requests, as well as monitoring ongoing portfolio delinquency levels. This role reports directly to the Director of Servicing.