Towing Dispatcher in Brighton, Michigan at CORRIGAN ENTERPRISES, INC.

We are seeking a dependable, organized, and confident Towing Dispatcher to join our team. The Towing Dispatcher is responsible for receiving and coordinating emergency and routine calls for towing, roadside assistance, recovery, and transportation services.

This role plays a critical part in keeping drivers, customers, law enforcement agencies, and internal teams informed and ensuring calls are dispatched safely, accurately, and on time. The ideal candidate thrives in a fast-paced, high-volume environment and can effectively manage multiple priorities while maintaining excellent communication and attention to detail.

• Receive, prioritize, and dispatch towing, roadside service, recovery, and transportation calls.

• Dispatch drivers and monitor pickups and assignments throughout the workday.

• Maintain and confirm driver schedules and ensure on-time dispatch requirements are met.

• Verify paperwork is complete and accurate before dispatch and upon completion of assignments.

• Collect, organize, and maintain required documentation.

• Coordinate with local and state law enforcement agencies to ensure their needs are met.

• Maintain clear and accurate communication with drivers, customers, law enforcement, and internal teams.

• Anticipate potential delays or problems and develop contingency plans as needed.

• Utilize GPS tracking and dispatch software to monitor vehicles and assignments.

• Complete data entry and reports accurately and efficiently.

• Assist customers with the release of impounded vehicles.

• Interact with the public by phone and in person.

• Follow all company quality, safety, environmental, and employee handbook policies.

• Perform other duties as assigned.

• High school diploma or equivalent required.

• 2+ years of dispatch experience preferred.

• Working knowledge of Microsoft Outlook, Word, and Excel.

• Experience with GPS tracking or dispatch software.

• Strong verbal and written communication skills.

• Excellent attention to detail, planning, and organizational skills.

• Good knowledge of vehicles and local geography.

• Ability to multitask and remain calm and professional in a high-volume, high-stress environment.

• Strong problem-solving skills and the ability to make sound decisions quickly.

• Dependable attendance and a commitment to working safely.

• Ability to pass a 7-year criminal background check.

• Full-time position with a stable company.

• Fast-paced work where every day is different.

• Opportunity to build valuable dispatch, logistics, and customer service experience.

• Work alongside a team that plays an important role in keeping customers and drivers moving.

• Opportunity to develop your skills in dispatch technology, GPS tracking, and transportation operations.

Flexibility is required to work afternoons and weekends.

The ideal Towing Dispatcher is organized, dependable, detail-oriented, and comfortable under pressure. If you can juggle multiple calls, keep drivers on schedule, communicate clearly, and stay calm when things get busy, we'd like to hear from you!

Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality that is second to none. Corrigan Oil is a family-owned business offering long-term career opportunities and a culture where you will be treated with respect and proud to work within. Corrigan Oil has expanded into a family of companies including Corrigan Oil, Corrigan Propane, Corrigan Construction, Corrigan Towing and Heavy Haul, Corrigan Transportation, Corrigan Mechanical Contractors, Corrigan Environmental Solutions and Technical Environmental Services.

Corrigan Oil understands the importance of preserving our environment and giving back to the communities. At Corrigan, we are proud supporters of our communities and encourage our employees to be active leaders, mentors and volunteers.

Corrigan Oil offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Medical, Dental & Vision Insurance - Eligible 1st of the month after employment begins.

• Life Insurance. Short-Term Disability Coverage.

• Vacation & Earned Paid Sick Time. Paid Holidays.

• 401(k) Plan – Company matches 50% up to 5% employee income.

By applying for this position, you agree to the Alternate Dispute Agreement.

https://corriganoil.com/wp-content/uploads/2026/03/Corrigan-Oil-CE-Arbitration-Agreement-_-Alternate-Dispute-Agreement63940733.286.pdf