Host/Hostess in Venice, Florida at British Open Pub

HOST / HOSTESS

Job description

We are looking for a part time or full time Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times, escorting customers to the dining tables and taking Takeout Orders. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the restaurant
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining areas
• Follow proper Server seating rotations
• Provide menus and announce Server's name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers' queries
• Assist wait staff as needed
• Help clearing tables

Requirements

• Available Days & Evenings
• Previous work experience as a Host/Hostess or Server is a plus. We are willing to train someone with the right attitude but has no restaurant experience.
• Understanding of restaurant etiquette
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining area
• Ability to problem solve (think on your feet)
• Good physical condition to walk and stand during an entire shift

Pay starting at: $14.00 per hour payrate, with tips can be up to $20.00 per hour, or more.

Job Types: Full-time, Part-time

Pay: $14.00 per hour plus Tips

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Night shift

Work Location:

• In Person