BUSINESS OFFICE MANAGER in Houston, Texas at R & K Interests, Inc.
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Job Description
SUMMARY:
The Business Office Manager is the operational and administrative backbone of the community. Partnering with the Executive Director and Regional Leadership, this role oversees the day-to-day business functions of the community — driving financial performance, supporting a strong team culture, and ensuring the community operates at its highest level.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Financial management of the community, while working to meet budgetary goals. Must be able to interpret, comment, and engage in the following:
- Income / Expense management
- Ability to read and understand property level financial statements (i.e., income statements, balance sheets, AP/AR, General Ledger Accounting Statements).
- Identifies operational issues and implements solutions partnering with management
- Ability to develop administrative programs and implement changes successfully
- Implements corrective action when needed to ensure a healthy work environment for all staff
- Ensures the facility adheres to all federal, state, and local laws and health regulations
- Responsible for making hiring decisions as well as terminating staff members when necessary, with support from management and Corporate Human Resources Department
- Monitor Housing Authority ledgers and Housing Authority delinquents for the site
- Assist site with preclose and first of month billing when needed
- Dedicated to meeting company standards and goals; open to feedback and review
- An exceptional ability to form relationships with staff, residents, and their families to grow tenant satisfaction and census and cater to needs
- Works closely with all departments and can be a liaison between inter company management
- Possesses an inherent desire to help others and make a difference in the lives of the people they encounter every day
- Coordinate and carry out special tasks per Regional Manager’s directive
- Other duties as assigned
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
- 3 years’ experience in a management level role in senior living or other residential housing environments. Experience as an assistant manager of a private apartment community with responsibilities for leasing/admission, maintenance, management of administration and employees, or an equivalent combination of education and experience.
- High school diploma required.
- Bachelor's degree (B. A.) in business is preferred.
COMPUTER SKILLS:
Microsoft Office Suite, Email. RESMAN, YARDI, ONSITE experience strongly preferred. Must be able to quickly adapt to new online, web-based programs used in day-to-day management.
CERTIFICATES & LICENSES:
Texas state driver’s license, with a clean driving record.
SUPERVISORY RESPONSIBILITIES:
Directly supervises four or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Bilingual Preferred (English/Spanish)