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What is the role of a Customer Success Coordinator (Copy) at Entrusted?

The Customer Success Coordinator (Copy) position at Entrusted is a Full-Time opportunity in the relevant field.

Where is this Customer Success Coordinator (Copy) job located?

Jupiter, Florida, United States

What industry does this Customer Success Coordinator (Copy) position belong to?

This role spans multiple industries.

What is the expected salary for this Customer Success Coordinator (Copy) job?

Compensation will be discussed during the hiring process.

Customer Success Coordinator (Copy) job near me in Jupiter, Florida at Entrusted

Project Administrative Coordinator (internally called Project Support Coordinator)

Full-Time | In-Person Position

Jupiter, FL

$18 - $25 per Hour

Join Our Growing Team

Entrusted is hiring a Project Administrative Coordinator to manage the administrative and logistical side of insurance claim files. You'll prepare and submit documentation, communicate with adjusters, and keep files moving so our Project Support Managers can focus on higher-level negotiations. This role plays a critical part in keeping jobs on track for our team members and our clients.

Responsibilities

Prepare and send completed invoices and estimates to adjusters
Initiate contact with adjusters on invoice files, including handling hold times and routing calls appropriately
Conduct limited invoice negotiations, escalating higher-level negotiations and estimate files as needed
Maintain accurate file documentation, job notes, and updates in Hubspot and other company systems
Communicate with internal team members to resolve file discrepancies or gather missing information
Monitor assigned files to ensure timely updates and movement, escalating stalled files when needed
Ensure all documentation complies with company and carrier standards
Participate in scheduled team meetings and company-wide meetings
Other duties may be assigned

Qualifications

Strong work ethic and integrity
Teachable attitude
Detail-oriented with strong organizational and time management skills
Clear, professional verbal and written communication
Comfortable working in a fast-paced, deadline-driven environment
Typing speed of at least 50 words per minute
General administrative or customer service experience preferred, not required

What We Offer

$18 - $25 per hour, based on qualifications
401(k), health/dental/vision, PTO, paid holidays, and paid parental leave
Company-paid access to Dave Ramsey's SmartDollar
Gym reimbursement

Our Culture

We started 20 years ago as a small carpet cleaning company in South Florida. Today, we're headquartered in Jupiter, Florida, with branch locations in West Palm Beach, Orlando, Tampa, Jacksonville, and Houston. We're built on hard work, integrity, and taking care of our people, and we grow our team members as we grow the company.

Entrusted is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Customer Success Coordinator (Copy) in Jupiter, Florida at Entrusted

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