HCS DDD Supervisor in Glendale, Arizona at Ability360

Ability360 is seeking a detail-oriented and compassionate DDD Home Care Program Supervisor for the West Valley area. The office is located at 5025 E. Washington St. Suite 200, Phoenix, Z 85034. This position oversees consumer intakes and assessments, match and monitor Personal Care Assistants (PCAs), resolve conflicts, and ensure compliance with AHCCCS and Electronic Visit Verification (EVV) requirements.

About Ability360

Ability360 is a non-profit agency that offers and promotes programs to empower people with all disabilities to take personal responsibility so they may achieve or maintain independent lifestyles within the community. Our Home Care program offers high-quality, person-centered, non-medical home care services to Arizona Department of Developmental Disabilities (DDD) members. Services may include attendant care, personal care, homemaker services, habilitation, and respite.

Essential Responsibilities

• Complete consumer intake and assessments to determine service needs, including type, hours, and schedules.
• Conduct complete supervisory monitoring visits as per the Arizona Health Care Cost Containment System (AHCCCS) requirements.
• Schedule Personal Care Assistants (PCAs) and applicants for all necessary DDD trainings.
• Match and refer qualified PCAs to consumers based on service needs and skills.
• Monitor PCA performance, competency, and professional conduct.
• Monitor PCA compliance with EVV and assist PCAs with resolving payroll concerns.
• Complete and maintain accurate documentation.
• Communication with Support Coordinators.

Qualifications

• 3+ years’ combined education/experience in case management or home care supervision.
• Knowledge of EVV systems and DDD.
• Bachelor’s Degree preferred.
• Have or be eligible for a Level 1 Fingerprint Clearance Card, a driver’s license, a clean driving record, and reliable transportation.
• Bilingual a plus.
• Strong problem-solving and conflict resolution skills.
• Ability360 to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.

Work Environment

Forty percent of work time is spent in an office setting (Central Phoenix), while sixty percent is in the community (West Valley).

Schedule

Monday–Friday, 8:00 AM – 5:00 PM, with occasional evenings/weekends.

Salary

A competitive salary commensurate with experience with a complete benefits package including health, dental, vision, 403(b) retirement plan with employer match, and mileage reimbursement.

Ability360's Affirmative Action Policy

Ability360 abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, disability, or national origin. Moreover, these regulations require that Ability360 take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Further, Ability360 will not discriminate against any employee or applicant on the basis of any protected status under federal and Arizona law, including Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination and Employment Act, State Executive Order No. 75-5, the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act.

When applying for a job and being considered for employment, applicants are given a form prescribed by the US Department of Labor Office for Contract Compliance Programs (OFCCP) asking him or her to voluntarily disclose whether he or she has a disability. Applicants may complete this form understanding that the information on it is kept separate from their application materials or any subsequent personnel file. The information is for statistical purposes only as required by Federal law. An applicant who completes the form is not guaranteed a job or any special preference for a job.

Reasonable Accommodation

Any employee, whether full or part-time, who requests a workplace modification or an alteration in policies, practices or procedures for purposes of providing an accommodation based on disability and performing the essential functions of the job is accommodated pursuant to Title I of the Americans with Disabilities Act.

Ability360 is fragrance Free!

Please do not wear scented products at Ability360 while at work, meetings and/or events. Thank you!