Task Force Sales Coordinator in Onalaska, Wisconsin at Stoney Creek Hospitality Corporation

Embergrove Hospitality
Full-Time

At Embergrove Hospitality, we deliver exceptional guest experiences through strong leadership, operational excellence, and performance-driven strategies. As a growing hospitality management company, we support a diverse portfolio of branded and independent hotels nationwide.

We are seeking a detail-oriented and highly organized Task Force Sales Coordinator – Meetings & Events to support properties during leadership transitions, high-demand periods, new openings, and operational realignments.

The Task Force Sales Coordinator provides temporary on-site and remote sales support across multiple hotel properties, with a primary focus on coordinating meetings, events, and group business. This role ensures seamless execution from initial inquiry through post-event follow-up while maintaining brand standards and delivering exceptional client service.

The ideal candidate thrives in fast-paced environments, enjoys travel, and excels at organization, communication, and multi-property support.

• Manage group and event inquiries from prospecting through contract execution.
• Prepare proposals, contracts, banquet event orders (BEOs), and group resumes.
• Coordinate all meeting logistics including room blocks, catering details, AV needs, and event timelines.
• Serve as liaison between clients and hotel departments (Operations, F&B, Front Office, Revenue Management).
• Conduct site tours and assist with client presentations as needed.
• Ensure accurate event detailing and communication to operations teams.
• Participate in pre-convention and pre-event meetings.

• Support Directors of Sales and Sales Managers with lead follow-up and account management.
• Enter and maintain accurate data in CRM systems (Delphi, CI/TY, or brand systems).
• Assist with RFP responses and brand lead systems (Cvent, Lanyon, etc.).
• Track group pickup, rooming lists, and manage billing coordination.
• Maintain organized sales files and documentation.
• Support new hotel openings, transitions, or temporary staffing gaps.

• Monitor group pace, production reports, and booking trends.
• Assist with monthly sales reporting and forecasting.
• Identify opportunities to maximize group revenue and upsell services.

• Minimum 2–3 years of hotel sales or event coordination experience.
• Strong knowledge of meetings, group room blocks, and banquet operations.
• Experience with major hotel brands preferred (Marriott, Hilton, Hyatt, IHG, etc.).
• Proficiency in CRM systems and hotel PMS systems.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to travel up to 50–75% as needed.
• Flexible schedule, including occasional evenings or weekends for site visits or events.

• Client-focused mindset
• Strong multitasking ability
• Revenue awareness
• Cross-functional collaboration
• Adaptability in changing environments
• Professional presentation and communication

• Competitive salary
• Travel accommodations and expense reimbursement
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Growth opportunities within a rapidly expanding hospitality portfolio

If you are a hospitality sales professional who excels in meetings and events coordination and enjoys supporting multiple dynamic hotel environments, we invite you to apply and grow with Embergrove Hospitality.

Embergrove Hospitality is proud to be an Equal Opportunity Employer.