Service Technician in Fargo, North Dakota at Red E, LLC

The Service Technician is responsible for maintaining, repairing, and rebuilding agricultural air seeding and precision planting equipment in both shop and field environments. This is a hands-on role focused on helping customers keep equipment operating reliably during critical planting seasons.

This role works independently and collaboratively with service team members to complete work safely, efficiently, and to a high-quality standard.

Travel Requirements

This role requires consistent weekly travel to customer locations to perform field service work. Team members are typically on the road Monday through Thursday, though travel schedules may be extended as needed to support customer demands.

Travel schedules may vary based on customer needs and seasonal demands. This role requires a high level of comfort working in field-based and travel-heavy environments.

Key Responsibilities

• Diagnose issues and complete repairs on air seeding and precision planting equipment.
• Disassemble, inspect, and reassemble mechanical components and systems.
• Perform field service work directly at customer locations.
• Safely operate hand tools, power tools, and diagnostic equipment.
• Drive company service vehicles to transport tools, parts, and equipment.
• Communicate clearly with team members and leadership regarding repair status, priorities, and service needs.
• Maintain accurate documentation, including inventory usage, photos, videos, and service records.
• Ensure work is completed safely, efficiently, and to a high-quality standard.
• Maintain accurate and organized work practices.
• Maintain a clean, safe, and professional work environment.

Who We're Looking For

This role is designed for someone who enjoys hands-on mechanical work, troubleshooting equipment, and solving real-world problems in the field. You will work alongside a team focused on delivering high-quality service and helping customers keep their equipment operating when it matters most.

We're looking for someone who takes initiative, demonstrates strong attention to detail, and is committed to producing quality work. This role requires someone who is dependable, adaptable, and able to work independently while contributing to a team environment.

This position offers the opportunity to grow technical skills, support customers across the agricultural industry, and make a meaningful impact through quality service and problem-solving.

This role requires regular travel and is best suited for someone who is comfortable working in a field-based and on-the-road environment.

Qualifications

• Experience working with agricultural or heavy equipment preferred.
• Strong mechanical aptitude and understanding of mechanical systems and repair practices.
• Proficiency with hand tools, power tools, and general shop equipment.
• Strong troubleshooting and problem-solving skills.
• Strong attention to detail, reliability, and work ethic.
• Self-motivated with the ability to work independently with minimal supervision.
• Ability to work effectively in a team-based environment.
• Ability and willingness to travel weekly for field service work.
• Ability to lift up to 50 pounds and perform hands-on mechanical work.
• Valid driver's license with an acceptable driving record.
• Class A CDL preferred.
• Agricultural, farming, or equipment-related experience preferred.

Why This Role Matters

Red E's products help farmers maximize efficiency and productivity during planting operations. The Service Technician plays a critical role in helping customers keep equipment operating reliably through preventative maintenance, diagnostics, repairs, and field support.

By delivering high-quality service and helping customers solve equipment challenges, this role directly contributes to customer success, equipment performance, and the continued growth of Red E.

Red E offers more than a job. This role is an opportunity to be part of helping farmers feed the world. By delivering practical, high-performance solutions and supporting customers where they operate, this role helps improve farm operations, build long-term relationships, and make a difference every day.

Who We Are

Red E, LLC is a Fargo, North Dakota engineering-based company specializing in the development, sales, and service of specialty products for agricultural equipment. As a fully integrated company with over 45 team members, we utilize the latest tools and technology to provide value-added parts and services to farmers around the world.

Red E has experienced significant growth throughout its history, including recognition on the Inc. 5000 list of America's fastest-growing private companies and being named the 2023 Small Business Persons of the Year for the State of North Dakota.

Red E offers more than a job. It's an opportunity to be part of helping farmers feed the world. Join a team that is committed to excellence and making a difference every day.

How We're Different

Plain and simple, it's our culture and drive for excellence. We're a closely knit team that strives to be the best we can be. In a recent team member survey, words used to describe our culture included Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We value and prioritize in-person collaboration.

We focus on four key areas:

1. Leadership: Leading through service, ownership, and accountability.
2. Purpose: Helping farmers succeed while delivering exceptional products and service.
3. Opportunity: Continuously improving and seeking better solutions.
4. Growth: Investing in individual, team, and company success.

In addition to great co-workers and a strong company culture, eligible team members may receive:

• 401(k) with company match.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off and paid holidays.
• Flexible scheduling options.
• Paid volunteer time.
• Team-building events and community giving programs.
• Annual profit sharing.

To learn more about our organization, check out our YouTube Video and Facebook pages!