Can I apply directly for this job on this page?

Yes, you can begin your application on this page using a quick form. You'll then be redirected to the employer's career site to complete the full application process.

What is the role of a Guest Services Agent at St. Josephs Candler?

The Guest Services Agent position at St. Josephs Candler is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Guest Services Agent job located?

Savannah, Georgia, 31405, United States

What type of employment is offered for this Guest Services Agent role?

Full-time or part-time position

What is the expected salary for this Guest Services Agent job?

Compensation will be discussed during the hiring process.

Guest Services Agent job near me in Savannah, Georgia at St. Josephs Candler

Guest Services Agent

Position Summary
- The Guest Services Agent (GSA) serves as the ultimate customer service representative for the system and sets the tone for a positive consumer experience by projecting a positive and welcoming demeanor at all times. GSAs are responsible for greeting patients, families and visitors as they enter the facility and bidding them farewell as they leave. Guest Services Agents assist patients and family members with wheelchairs, directions, and other general questions and will escort patients and families to their intended destination if needed. GSA's must be knowledgeable about general services outside of the facility (i.e. local restaurants, pharmacies, etc.) as well as services offered in the building and surrounding campuses in order to assist patients and families unfamiliar with the area.
Education
- Associates - Preferred
Experience
- 1-2 Years Customer Service, Retail or other Hospitality - Required
License & Certification
- None Required
Core Job Functions
- Greets patients, families, and visitors as they enter facility utilizing scripted greeting. Assists customers with wheelchairs, directions, escorts when necessary, and answers questions in an informed and courteous way. Projects strong commitment to customer service by always projecting a friendly demeanor.
- Continuously seeks information as needed in order to assist patients, families, and visitors. Stays up to date with tenant information for the building assigned to as well as adjacent buildings.
- Stays up to date with all safety protocols and Codes to facilitate assistance as needed if an event occurs.
- Follows all requirements of dress code including use of assigned attire for Guest Services role, standing and not sitting while on duty and no use of personal devices while on the job.

Guest Services Agent in Savannah, Georgia at St. Josephs Candler

Explore Related Opportunities

Job Description

Scan to Apply

Job Location

Frequently asked questions about this position

Similar Jobs In Savannah, Georgia

Customer Service Representative

Residential Sales Specialist (Door-to-door)

Warehouse Lead

Driver Warehouse Associate

Restaurant Crew Member