Product Delivery Manager in at Solidifi US
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Job Description
Job Title: Product Delivery Manager
Job Category: Exempt
Department: Operations
Company URL: http://www.solidifi.com
About the Role
As a Product Delivery Manager, you will act as a strategic delivery partner, helping teams strengthen how they think about product, value, and users in the context of delivery. You will influence not only what gets delivered, but how decisions are made, how success is measured, and how teams orient around customer outcomes. This role blends strategic partnership with hands on execution to support a more empowered, product driven operating model across Solidifi’s product and platform ecosystems.
Reporting to the Director Product Operations, you will be a key advocate for product centric thinking, ensuring that delivery decisions are grounded in customer needs, outcomes, and measurable value. You will help teams move beyond output focused execution toward outcome driven planning, learning, and iteration.
Responsibilities
- Own end‑to‑end product delivery from intake through launch and operationalization
- Translate product strategy and roadmap into executable delivery plans and milestones
- Plan and manage delivery execution across sprints, releases, and key initiatives
- Proactively manage dependencies, risks, and blockers across cross‑functional teams
- Coordinate release management, including readiness, sequencing, and go/no‑go decisions
- Partner with Product to ensure scope, priorities, and outcomes remain aligned to business value
- Lead delivery governance (status, forecasts, RAID, decision tracking) with clear, data‑driven reporting
- Coordinate UAT and regression testing to ensure quality and release confidence
- Ensure operational readiness (runbooks, support handoffs, monitoring, adoption readiness)
- Embed compliance, change management, and quality controls into delivery processes
- Drive continuous improvement using delivery metrics (predictability, cycle time, throughput)
Skills and Expertise Required
- 4+ years of experience or equivalent expertise in product delivery or a relevant domain area
- 4+ years of hands-on experience working with lean approaches and agile development practices
- 4+ years direct work experience in large scale program management capacity, including all aspects of process development and execution, experience with client journeys, and demonstrated ability to synthesize process data
- Proven understanding of the product life cycle
- Experience working and leading in a collaborative multi-disciplinary team within an interactive process
- Foundational knowledge of IT infrastructure, architecture
- Foundational knowledge of Software Development Lifecycle (SDLC) and software development methodologies
- High motivated, self-directed individual with the ability to work independently
- Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Results-oriented attitude and ability to follow through on tasks in a timely and responsible manner
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
- Excellent analytical, problem solving, decision making, interpersonal and communication skills
Preferred
- An understanding in the finance and data domain
- An understanding of large-scale software or system infrastructure
- An understanding of some key technologies behind AI (ML, LLM, time-series, etc)
- Certified Scrum Master or Certified Scrum Professional (CSM or CSP)
- Experience in leading or being part of Agile transformation in an organization that previously followed traditional/waterfall software development processes
- Experience using JIRA for planning and tracking
- PMP, SAFe Certification
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.
About Solidifi
Solidifi is a leading network management services provider for the residential lending industry. Our platform combines proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending services. We are a leading independent provider of residential real estate appraisals and title, and settlement services. Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America. Solidifi is a wholly owned subsidiary of Real Matters (TSX: REAL). Visit www.solidifi.com for more information and stay connected with our latest news on LinkedIn.
Benefits
We provide a comprehensive benefits package that includes health, dental, and vision insurance, life insurance (basic and voluntary), short- and long-term disability coverage, FSA plan, 401(k) with company match, Wellness webinars, employee assistance programs, paid time off, volunteer time off, and paid holidays.
Equal Opportunity Employer
Solidifi is an Equal Opportunity Employer; applicants are considered for all roles without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Solidifi is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.