Service to Sales Portfolio Manager in BENSENVILLE, Illinois at Elmhurst Ford

Service to Sales Portfolio Manager, Elmhurst Ford (Bensenville, IL)
Base + Commission, $60,000 - $150,000 depending on performance

We're hiring someone to work our service drive, one of the busiest in Chicagoland, and turn service customers into sales opportunities. We're writing 1,000+ repair orders a month, and inside that traffic there's realistic upside of 25 to 40 deals a month for the person who knows how to find them. A lot of those customers are driving vehicles we want to buy and are perfect candidates to upgrade into something newer. Your job is to find them, start the conversation, and put deals together.

Here's how it works. You'll be in the service drive and the waiting lounge talking to customers while their vehicle is being worked on. You'll review the day's appointments, spot the customers in high demand trade vehicles or with big repair bills coming, and present them options they didn't walk in expecting, like trading out of a car that needs $3,000 in work and into a newer one for a similar monthly payment. Some days you're buying their car outright for our used inventory, other days you're handing a warm, ready customer to the sales floor, and either way you get paid.

We are the fastest growing Ford dealership in the region and one of the fastest growing in the country, selling 350+ cars a month, so the appetite for inventory and deals here is real. This position exists because the opportunity sitting in our service drive every single day is bigger than what we're currently capturing, and we need somebody dedicated to it.

This role is perfect for two kinds of people. If you have sales manager experience and you're tired of the bell to bell grind, this is a way to keep making real money on a normal schedule. And if you're a strong salesperson looking for your first management position, this is a seat where you can prove you can run your own operation and build something that's yours.

The right person is comfortable making friends with strangers, because that's really what this job is. It's about finding common ground with the person sitting in the lounge, earning a little trust while they wait, and spotting the opportunity in the conversation. Nobody in our service lounge wants to feel like they're getting worked over while they wait on an oil change, so pushy doesn't win here, curious and friendly does.

Pay is a base salary plus high commission on the deals you put together, and there's no ceiling on your earnings. The range above is what we expect based on performance, and the top end belongs to whoever earns it.

This isn't a gig for job hoppers or people looking to coast. The customers are already here, the inventory demand is already here, and the pay is built so that the more deals you put together, the more you make.

Send your resume to roberto@fordelmhurst.com. All conversations are confidential.