Office Coordinator in Bend, Oregon at Cardinal Services

We are seeking an Office Coordinator to join our Bend, Oregon team. This role is the first point of contact for patients and providers, ensuring a welcoming experience while supporting daily office operations. Organizational skills and managing product inventory are components for success in this role.

Position Overview:
The Office Coordinator plays a key role in greeting patients, answering calls, and supporting administrative processes. In addition to front-desk responsibilities, this position schedules patients, tracks inventory, processes orders, and performs other clerical duties that keep the office running smoothly.

Key Responsibilities:

• Greet patients, visitors, and providers in a professional, friendly manner.
• Answer and direct phone calls, emails, and inquiries.
• Schedule patient appointments and coordinate with providers.
• Enter patient referrals and maintain accurate records in our Electronic Medical Records - EMR system (NikoHealth).
• Performs order processing, inventory tracking, and completes supply requisitions.
• Prepare correspondence, reports, and documentation as needed.
• Support compliance with company policies and healthcare standards.
• Coordinate shipping/receiving activities and office supply organization.
• Arrange for office equipment maintenance or repairs as needed.

Technology:

• EMR Software (NikoHealth). Training will be provided
• Paylocity payroll/time tracking software. Training will be provided

Qualifications:

• Competency with video conferencing (Google Meets, Microsoft Teams, Zoom)
• Competency with Microsoft Office & Google Workspace (Docs, Sheets, Drive, Outlook). Word document and excel software proficiency is a requirement.
• Previous minimum experience of 12 months in a medical office, receptionist, or front desk role preferred.
• An associate’s degree or higher, or Vocation Schooling preferred
• Demonstrates strong organizational and communication skills.
• Proven professional and welcoming demeanor with patients and providers.
• Ability to manage multiple tasks while maintaining attention to detail.
• Comfortable with computers. A minimum of 2 years working with computers in a work setting- data entry, organization, being able to navigate operating system
• Comfortable with Electronic Medical Records System. With the right candidate this can be trained. We would prefer someone that has a (EMR) background of 1+ years and the ability to operate efficiently within an EMR.
• Successful candidate will be expected to always maintain the confidentiality of patient information, in compliance with all appropriate regulations including but not limited to HIPAA
  

Compensation & Benefits:

• Competitive pay at $65,000 salary
• Healthcare, vision, and dental insurance (full-time employees)
• 401(k) with company match after 1 year of employment
• Paid time off and holidays
• A supportive, patient-first work environment
• Opportunity to grow with a fast-expanding medical device company