Mgr Patient Access in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Mgr Patient Access in the United States.

This role is focused on leading and transforming front-end patient access operations within a complex healthcare environment, with a strong emphasis on both operational excellence and patient experience. You will oversee registration and admission processes while ensuring accuracy, efficiency, and compliance across all workflows. The position requires a hands-on leader who can actively diagnose operational issues, identify root causes, and implement scalable solutions that improve performance across the revenue cycle. You will manage and develop a high-performing Patient Access team, working closely with supervisors and frontline staff to drive accountability and continuous improvement. A key aspect of the role involves collaborating with offshore teams to ensure alignment, consistency, and smooth end-to-end operations. This is a high-impact leadership position where your work directly influences patient flow, financial performance, and overall service quality.

• Lead, coach, and develop a Patient Access team, including supervisors and support staff, fostering a high-performance and solution-oriented culture.
• Oversee daily registration and admission operations, ensuring accuracy, efficiency, and a seamless patient experience.
• Identify operational challenges, perform root cause analysis, and implement scalable process improvements.
• Collaborate closely with offshore/global teams to align workflows and ensure consistency across patient access operations.
• Drive initiatives to improve patient flow, registration accuracy, throughput, and bed utilization.
• Ensure compliance with federal, state, and payer requirements related to registration, admissions, and billing processes.
• Oversee auditing and quality assurance activities to maintain data integrity and reduce downstream billing denials.
• Manage departmental KPIs, performance metrics, budget, and resource allocation to optimize efficiency.
• Represent Patient Access in cross-functional initiatives and system-wide operational discussions.

• 3+ years of leadership experience in healthcare operations, managing teams of 10 or more.
• Proven experience in Patient Access, Registration, Admissions, or Revenue Cycle operations.
• Strong track record of solving complex operational and workflow challenges in healthcare settings.
• Experience working with or coordinating across offshore or global teams is strongly preferred.
• Deep understanding of front-end revenue cycle processes, including registration and admission workflows.
• Demonstrated ability to drive process improvement, operational efficiency, and performance optimization.
• Experience managing KPIs, budgets, and team performance in a structured operational environment.
• Strong communication and influencing skills across diverse teams and stakeholders.
• Ability to thrive in a fast-paced, high-volume healthcare environment requiring hands-on leadership.

• Competitive base salary ranging from approximately $57,569 to $90,415 annually, depending on experience and location.
• Eligibility for an annual bonus program with a target of 10%.
• Comprehensive benefits package including medical, dental, vision, and other health coverage options.
• Opportunity to lead impactful operational improvements that directly enhance patient experience.
• Strong focus on career development, learning, and internal growth opportunities.
• Collaborative work environment with cross-functional and global team exposure.
• Meaningful role contributing to healthcare access efficiency and revenue cycle performance.
• Inclusive workplace culture with emphasis on diversity, equity, and employee well-being.