Student Care Coordinator in St. Paul, Minnesota at Bethel University

Bethel University is a leader in Christ-centered higher education with approximately 4,700 students from 50 states and 32 countries enrolled in undergraduate, graduate, seminary, and adult education programs. Based in St. Paul, Minnesota, Bethel offers bachelor's and advanced degrees in nearly 100 fields. Educationally excellent classroom-based and online programs equip graduates to make exceptional contributions in life-long service to God and the world.

Bethel University’s Christ-centered mission includes a commitment to equal educational opportunity and equal employment opportunity. Bethel does not unlawfully discriminate on the basis of race, color, creed, national origin, sex, marital status, disability, status with regard to public assistance, familial status, or age in its admissions, educational programs, or employment practices.

About the role

Bethel University is seeking a dedicated part-time Student Care Coordinator to join our Student Life team, working at our campus in Arden Hills, MN. In this role, you will serve for our traditional undergraduate students—walking alongside them as they navigate the academic, social, and emotional challenges of college life. Working closely with the Associate Dean for Student Care, Resident Directors, and Deans, you will help turn early alerts into actionable plans for student flourishing.

Why You’ll Love This RoleThe Perfect Schedule: Ideal for anyone seeking a true 10-month schedule. Enjoy your summers off (June and July) while making a deep, lasting impact during the academic year.Mission-Driven Work: At Bethel, we view student care as a ministry. You will get to actively live out your faith by fostering a Christ-centered community of belonging, holistic wellness, and spiritual growth.Collaborative Environment: You aren't doing this alone. You will be part of a supportive Student Life team that meets to collaborate, problem-solve, and lift up our student body.

This is an in-person, part-time role averaging 20 hours per week, working August through the end of May (10 month position). The starting pay for this role is $20.00 / hour.

What you'll do

Manage Student Care Caseload – 40%

In partnership with the Associate Dean for Student Care, manage a caseload of low to mid-level student care cases involving academic, social, and emotional concerns.

Student Care Collaboration and Meetings – 30%

Participate in weekly student care and conduct meetings.Hold individual case management meetings with staff as needed.Collaborate with student life deans, resident directors, and other staff to address student care needs, crisis intervention, and make referrals to on-campus and off-campus resources.

Intake Coordination and Early Alert – 10%

Serve as the intake coordinator and first point of contact for early alert referrals for all traditional CAS students.Coordinate care delivery through the early alert system in collaboration with deans and resident directors.

System and Records Management – 10%

Manage and maintain student care systems and files, including organizing, tracking, and archiving case information.

Program Support and Development – 10%

Assist the Associate Dean of Student Care in developing care protocols, wellness initiatives, and case management assessment tools.

Qualifications

Education, Licensure & Experience

Required Education: Bachelor’s degree.

Preferred Education: Bachelor’s degree in a related field.

Required Experience: 3+ years of related experience.

Preferred Experience: Previous experience in higher education. Previous experience in counseling, social work or resourcing students.

Knowledge, Skills & Abilities

Ability to build rapport with students from diverse backgrounds and respond with empathy, compassion and professionalism.Ability to assess student needs and connect students with appropriate support resources. Ability to handle confidential information.Must communicate tactfully and effectively with students, families, faculty, staff, and external partners. Ability to remain calm, composed, and effective in high-stress situations.Ability to work both independently while also contributing effectively as part of a collaborative team. Ability to prioritize competing demands, manage a caseload effectively, and keep timely and accurate records.Ability to support and advance student well-being, belonging, and success within a Christ-centered educational environment.

Additional Responsibilities:

Bethel’s mission is to educate and equip students to lead lives of impact through transformative academics in a Christ-centered community. Bethel’s employee community plays a central role in developing our students as whole and holy persons. To carry out this mission, Bethel uses the foundation of our guiding documents, the Affirmation of Faith, Community Covenant, and Key Policies. Bethel expects all employees to actively participate in creating our Christ-centered community by agreeing with and abiding by our core beliefs in the Affirmation of Faith and supporting all other beliefs as Biblical, responsible, and thoughtful approaches while avoiding dissension and divisiveness. Employees teach and mentor students and help one another uphold our Community Covenant commitments. As a result of these expectations, all University employees act as ministers of the gospel of Jesus Christ by actively partnering with the University to carry out its mission and foster Bethel’s Christ-centered covenant community.

Other Duties: The essential functions, tasks and responsibilities of this position may change from time to time. Bethel University reserves the right to add or omit duties and responsibilities at the discretion of the University or its leadership. Additional tasks or duties required of the position, will be communicated to the incumbent with specificity to ensure the employee may perform their role with complete understanding. This job description is intended to describe the general level of work being performed; it is not intended to be all-inclusive.

Sponsorship Restrictions:

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Travel: This position does not require travel.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers and smartphones.

The work environment involves working for a suburban, Christian university in which all employees are expected to have a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of the University, and an agreement to abide by all University policies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting and traversing the Bethel Campus on a regular basis. Reasonable accommodations may be made to ensure people are able to perform the essential functions.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Expected Hours of Work:

Typically, days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. Occasional evening and weekend work may be required as job duties demand. This position averages 20 hour per week and is scheduled to work August - End of August (10 months per year).

Benefits

Bethel is committed to offering meaningful benefits to our employees including health insurance, retirement plans, and a generous time off package. Learn more about these offerings here.

Learn more about our commitment to diversity in hiring .

Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

The pay range for this role is:20 - 20 USD per hour(Bethel University)