NOC Operator in Fort Lauderdale, Florida at Ubicquia

Job Description

Network Operations Center (NOC) Support Operator

Job Type: Full-time

Department: NOC Support – Customer Experience

Reports To: Heidi Glennon

Location: Fort Lauderdale, Florida - Hybrid (minimum 4 days in the office for 1st shift)

FLSA Status: Non-Exempt (hourly) (shift differential applicable)

Position Summary:

Ubicquia is hiring Network Operations Center (NOC) Operators to monitor our Ubicquia IoT and Smart City deployments. You'll oversee real-time monitoring, incident identification, troubleshooting, and ensuring overall system stability. Our NOC Operators will assist our Field Engineering and Project Management teams with the implementation of our Ubicquia Smart City platforms and ensure normal and continuous operations for the services.

Essential Duties and Responsibilities:

identify events or outages during 8-hour shifts and respond to system triggered alerts.

Supervisory Responsibilities:

None.

Qualifications:

Education

Experience

Knowledge and Skills

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Regular standing, walking, and movement throughout the office.
• Ability to occasionally lift and transport office supplies, packages, and materials weighing up to 25 pounds.
• Ability to retrieve mail, packages, and office materials as needed.
• Ability to move throughout the office and building in support of operational activities.

Equal Employment Opportunity Statement:

Ubicquia is an Equal Opportunity Employer committed to providing equal employment opportunities to all employees and applicants. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, disability, genetic information, or any other status protected under applicable federal, state, or local laws.

Ubicquia provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

About Us:

At Ubicquia, we believe the fastest path to a smarter city is not building new infrastructure; it is unlocking what communities already own. Our mission is to transform the streetlights, poles, transformers, and substations standing in every neighborhood into intelligent, AI-powered assets. Our platforms bring together sensors, software, and connectivity to give cities, utilities, and enterprises real visibility into the systems they depend on, deploying in seconds and delivering value for years. From lighting performance to grid reliability to public safety, we analyze 4.3 billion datapoints daily, turning visibility into action: outages resolved before residents report them, energy waste eliminated, operating costs reduced, communities made safer.

We exist to help the people who keep infrastructure running do their work with greater confidence, greater efficiency, and greater impact. More than a 1000 utilities and municipalities, including some of the largest in the world, rely on Ubicquia, from city lighting teams to grid operators to public safety agencies. The systems cities and utilities have maintained for decades are capable of far more, and we believe they can start delivering more today. That is what smart infrastructure for all means to us.