Shipping Coordinator TN in Greeneville, Tennessee at JOST International Corp

INTRODUCTION: This position reports to Logistics Manager. It is solely accountable for the fulfillment of all assigned duties and has authority delegated commensurate with assigned responsibilities

SHIPPING COORDINATOR–Responsible for coordinating outbound shipments, preparing shipping documentation, scheduling transportation, maintaining shipping records, and ensuring on-time delivery of products to customers. This position works closely with Logistics, Customer Service, Production, and Transportation providers to support operational efficiency and customer satisfaction.

AREAS OF RESPONSIBILITY: Include, but are not limited to:

• Prepare and process packing slips, bills of lading, ASNs, and shipping documentation.
• Coordinate outbound shipments with approved carriers.
• Schedule pickups and deliveries using transportation management systems and carrier portals.
• Generate and apply customer-specific barcode labels.
• Monitor shipment status and proactively communicate delays.
• Maintain accurate shipping records and inventory transaction documentation.
• Collaborate with Customer Service regarding order status, shipment schedules, and customer requirements.
• Assist with continuous improvement initiatives related to logistics and shipping processes.
• Support inventory accuracy through system transactions and shipment verification.
• Investigate and resolve shipping discrepancies, shortages, or documentation issues.
• Assist with any assigned 5S & LEAN housekeeping initiatives.
• Any additional duties that have not been specifically stated, but which may be assigned and those that are logically and properly inherent to this position.

QUALIFICATIONS & EXPERIENCE:

• High School Diploma or GED required.
• Associate degree in Business, Supply Chain, Logistics, or related field desired.
• 1–3 years of shipping, logistics, customer service, or manufacturing experience preferred.
• Experience with ERP/MRP systems preferred.
• Experience in creating shipping documentation and working with transportation carriers preferred.

REQUIRED SKILLS:

• Proficient in Microsoft Excel, Word, and Outlook.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong attention to detail and accuracy.
• Completion of Information Security Training required.
• Ability to gain knowledge of company products. Comply with quality, environmental, safety and JOST company policies and procedures.

PHYSICAL REQUIREMENTS:

• Work is generally performed in office setting (80%) and warehouse setting (20%) to gather required information, take measurements, etc.
• Ability to work at a computer for extended periods.
• Ability to occasionally walk throughout office and manufacturing areas.
• Ability to occasionally lift and carry materials weighing up to 25 pounds.